Early-payment discount and special account issues

Trying to use early-payment discount and credit from the special account

I am using these guides

Record early payment discounts on receipts for sales invoices

Avoid automatic credit allocations with special accounts

in the Early payment discounts guide, I don’t get the “banner” as described here Record early payment discounts on receipts for sales invoices | Manager

Even when I try doing it as direct receipt to invoice payment, I don’t get the “banner” related to the credits to generate

This is a follow up question to topic How to log payments to customer without allocating to invoice?


The banner has been moved to the Credit Notes tab. Otherwise, everything works as described in the Guide: Record early payment discounts on receipts for sales invoices | Manager.

@lubos, either the Guide needs to be updated, or the banner needs to be moved back. Personally, I can understand arguments for the banner being in either tab, Sales Invoices or Credit Notes. The question is where is it most intuitive? My opinion is that users are more likely to re-enter the Sales Invoices tab, looking at either the sales invoice involved or another one, and see the banner. It seems less likely that a user would randomly enter enter the Credit Notes tab unless they already knew they needed to create the credit note; in that case, the reminder would not be necessary.

This user agrees

If possible, it would be great to have it in both.

I’m still not getting banner.

With allocating per Allocate the credit manually The invoice amount is not accurate on invoice tab Showing a $300 invoice rather than the actual $2000 invoice Avoid automatic credit allocations with special accounts | Manager

Well, you have not explained what you did very completely. And what you have shown is confusing. Specifically:

  • Your sales invoice does not appear to have offered an early payment discount. Unless you did, and the receipt qualified, no banner related to a credit note would appear.
  • Your reason for deducting 1,700 from the original receipt is not clear. This was equivalent to giving the customer a 1,700 discount, so the original invoice amount was only 300.
  • You have applied a 300 credit note, but the effect of that was to reduce the balance due to zero on the sales invoice. And the credit note was created at the end of May, 5 months before the sales invoice was raised. What was this for?

So, please, explain in detail what the circumstances of these transactions were.

If you had done things correctly, and the customer had paid within a 1 day early payment window, your sales invoice would have looked like this:

Screenshot 2023-11-07 at 8.56.46 AM

If the customer paid the 1,700 early, the modified sales invoice (which would not have been given to the customer) would then have temporarily looked like this:

The banner would have appeared on the Credit Notes tab list, looking like this:

Screenshot 2023-11-07 at 9.00.14 AM

When clicked, it would have expanded to this:

After confirming the new credit note, the sales invoice would have looked like this:

Screenshot 2023-11-07 at 9.03.13 AM

That version of the sales invoice could have been given to the customer, if desired.

To conclude, Manager is functioning as described in the Guides. But for some reason, you conflated early payment discounts with avoidance of automatic credit allocations through use of special accounts. When you wrote your first post, it seemed like you were simply raising two issues in the same post. It was not clear that you were trying to use the two features together. They have nothing to do with one another.

Special accounts can be used when customers make advance deposits. In such a situation, their purpose is to prevent advances from being applied automatically to intervening sales invoices. For example, suppose a customer made a security deposit equal to two months’ of rent. By default, Manager would apply that deposit to the next monthly rent invoice. But your goal would be to segregate the security deposit so the monthly rent invoices and receipts stood alone. That is what a special account can do.

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Thank you for the detailed response - one I will have to spend some time with to fully comprehend and try and will re-ask as/if needed

So I get started with the accurate frame of mind - Is it possible to use these two Manager features together? and if not, is the way described in your last message above the best way to process this situation or would you recommend another approach?

  • To reiterate, what I wish to accomplish is:

Receive funds from a certain tenant into a dedicated bucket of money and from that bucket pay invoices per contract terms (rather than last outstanding)

Invoices, if paid (or if funds allocated form funds bucket) before due date, get the early-pay discount.

Thank you.

@Tut gave you very detailed and clear instructions. Please just follow them.

It would be more accurate to say the two features can be used at the same time. But you are not “using them together.” They function completely independently.

There are no “buckets of money” in Manager. So I don’t know what you mean. You would receive money into a bank account. That would be a debit. The corresponding credit could go to a special account for that customer. But that isn’t a “bucket of money.” It’s a credit in a ledger that balances out the fact that you received money into a bank account.

Thus, you cannot pay invoices from a special account. You would pay the invoice from a bank account. That would be a credit to the bank account. The corresponding debit could be posted to the special account.

This is a complete contradiction. Early payment discounts apply to receipts coming in against sales invoices, not to payments for expenses. A payment posted to a special account debits that account, so the customer would no longer have as much credit with you. But there is no early payment deadline or discount involved.