I am using desktop version 21.10.3 on windows.
Sometimes when starting the program I get this error, but not always. I usualy hit quit and re-start it and it works fine. Lately however its been coming up frequently and I wonder what the issue could be.
Can you expand Details button? That contains more useful info.
Here is the coppied text from the error:
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.
************** Exception Text **************
System.NullReferenceException: Object reference not set to an instance of an object.
at Eto.WinForms.Forms.Controls.WebView2Handler.RunDelayedActions()
at Eto.WinForms.Forms.ApplicationHandler.<>c__DisplayClass37_0.b__0(Object state)
************** Loaded Assemblies **************
System.Private.CoreLib
Assembly Version: 5.0.0.0
Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Private.CoreLib.dll
ManagerDesktop
Assembly Version: 21.10.3.0
Win32 Version: 21.10.3
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/ManagerDesktop.dll
System.Runtime
Assembly Version: 5.0.0.0
Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Runtime.dll
Eto
Assembly Version: 2.5.0.0
Win32 Version: 2.5.7803.18648
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Eto.dll
netstandard
Assembly Version: 2.1.0.0
Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/netstandard.dll
System.ComponentModel
Assembly Version: 5.0.0.0
Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.ComponentModel.dll
System.Private.Uri
Assembly Version: 5.0.0.0
Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Private.Uri.dll
System.IO.FileSystem
Assembly Version: 5.0.0.0
Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.IO.FileSystem.dll
System.Linq.Expressions
Assembly Version: 5.0.0.0
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System.Linq
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Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Linq.dll
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Assembly Version: 2.5.0.0
Win32 Version: 2.5.7803.18650
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System.Runtime.Extensions
Assembly Version: 5.0.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Runtime.Extensions.dll
Microsoft.WindowsAPICodePack.Shell
Assembly Version: 1.1.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.WindowsAPICodePack.Shell.dll
mscorlib
Assembly Version: 4.0.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/mscorlib.dll
Microsoft.WindowsAPICodePack
Assembly Version: 1.1.0.0
Win32 Version: 1.1.0.0
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.WindowsAPICodePack.dll
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Threading.Thread.dll
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Win32 Version: 5.0.1021.41806
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System.Diagnostics.TraceSource
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System.ComponentModel.Primitives
Assembly Version: 5.0.0.0
Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.ComponentModel.Primitives.dll
System.Runtime.InteropServices
Assembly Version: 5.0.0.0
Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Runtime.InteropServices.dll
System.Drawing.Primitives
Assembly Version: 5.0.0.0
Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Drawing.Primitives.dll
Apitron.PDF.Kit
Assembly Version: 2.0.45.0
Win32 Version: 2.0.45.0
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Apitron.PDF.Kit.dll
System.Diagnostics.StackTrace
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Diagnostics.StackTrace.dll
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Assembly Version: 5.0.0.0
Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Text.RegularExpressions.dll
System.Xml.ReaderWriter
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Xml.ReaderWriter.dll
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System.Reflection.Metadata
Assembly Version: 5.0.0.0
Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Reflection.Metadata.dll
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Assembly Version: 5.0.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Collections.Immutable.dll
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Assembly Version: 5.0.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Security.Cryptography.Algorithms.dll
ManagerServer
Assembly Version: 21.10.3.0
Win32 Version: 21.10.3
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/ManagerServer.dll
Microsoft.AspNetCore.Hosting.Abstractions
Assembly Version: 5.0.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.AspNetCore.Hosting.Abstractions.dll
Microsoft.AspNetCore.Hosting
Assembly Version: 5.0.0.0
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Microsoft.Extensions.Configuration.Abstractions
Assembly Version: 5.0.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.Extensions.Configuration.Abstractions.dll
Microsoft.Extensions.DependencyInjection.Abstractions
Assembly Version: 5.0.0.0
Win32 Version: 5.0.20.51904
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.Extensions.DependencyInjection.Abstractions.dll
Sentry.AspNetCore
Assembly Version: 3.9.0.0
Win32 Version: 3.9.0.0
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Sentry.AspNetCore.dll
Sentry.Extensions.Logging
Assembly Version: 3.9.0.0
Win32 Version: 3.9.0.0
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Sentry.Extensions.Logging.dll
Sentry
Assembly Version: 3.9.0.0
Win32 Version: 3.9.0.0
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Sentry.dll
System.Net.Primitives
Assembly Version: 5.0.0.0
Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Net.Primitives.dll
System.IO.Compression
Assembly Version: 5.0.0.0
Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.IO.Compression.dll
Microsoft.Extensions.Logging.Abstractions
Assembly Version: 5.0.0.0
Win32 Version: 5.0.20.51904
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.Extensions.Logging.Abstractions.dll
Microsoft.AspNetCore.Server.Kestrel.Core
Assembly Version: 5.0.0.0
Win32 Version: 5.0.1021.41022
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.AspNetCore.Server.Kestrel.Core.dll
Microsoft.Extensions.Configuration
Assembly Version: 5.0.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.Extensions.Configuration.dll
Microsoft.Extensions.Hosting.Abstractions
Assembly Version: 5.0.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.Extensions.Hosting.Abstractions.dll
Microsoft.Extensions.FileProviders.Abstractions
Assembly Version: 5.0.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.Extensions.FileProviders.Abstractions.dll
Microsoft.Extensions.Configuration.EnvironmentVariables
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Microsoft.Extensions.Primitives
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Microsoft.AspNetCore.Server.Kestrel
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Microsoft.AspNetCore.Http.Features
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.AspNetCore.Http.Features.dll
System.Diagnostics.DiagnosticSource
Assembly Version: 5.0.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Diagnostics.DiagnosticSource.dll
Microsoft.Extensions.DependencyInjection
Assembly Version: 5.0.0.1
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Microsoft.AspNetCore.Http.Abstractions
Assembly Version: 5.0.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.AspNetCore.Http.Abstractions.dll
Microsoft.AspNetCore.Http
Assembly Version: 5.0.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.AspNetCore.Http.dll
Microsoft.Extensions.FileProviders.Physical
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Microsoft.Extensions.Configuration.FileExtensions
Assembly Version: 5.0.0.0
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System.Diagnostics.Tracing
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Microsoft.Extensions.Options
Assembly Version: 5.0.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.Extensions.Options.dll
Microsoft.Extensions.Logging
Assembly Version: 5.0.0.0
Win32 Version: 5.0.20.51904
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.Extensions.Logging.dll
Microsoft.AspNetCore.Connections.Abstractions
Assembly Version: 5.0.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.AspNetCore.Connections.Abstractions.dll
Microsoft.AspNetCore.Server.Kestrel.Transport.Sockets
Assembly Version: 5.0.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.AspNetCore.Server.Kestrel.Transport.Sockets.dll
Microsoft.AspNetCore.Hosting.Server.Abstractions
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System.Collections.Concurrent
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System.Reflection.Emit.Lightweight
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System.Reflection.Primitives
Assembly Version: 5.0.0.0
Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Reflection.Primitives.dll
System.IO.Pipelines
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.IO.Pipelines.dll
Microsoft.AspNetCore.Diagnostics
Assembly Version: 5.0.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.AspNetCore.Diagnostics.dll
Microsoft.Net.Http.Headers
Assembly Version: 5.0.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.Net.Http.Headers.dll
Microsoft.Win32.Primitives
Assembly Version: 5.0.0.0
Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.Win32.Primitives.dll
System.Net.Sockets
Assembly Version: 5.0.0.0
Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Net.Sockets.dll
System.Net.NameResolution
Assembly Version: 5.0.0.0
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System.Threading.Overlapped
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System.ObjectModel
Assembly Version: 5.0.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.ObjectModel.dll
System.Collections.Specialized
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Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Collections.Specialized.dll
System.ComponentModel.TypeConverter
Assembly Version: 5.0.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.ComponentModel.TypeConverter.dll
System.Drawing.Common
Assembly Version: 5.0.0.2
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System.ComponentModel.EventBasedAsync
Assembly Version: 5.0.0.0
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Assembly Version: 4.0.0.0
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System.Buffers
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Buffers.dll
Microsoft.Web.WebView2.WinForms
Assembly Version: 1.0.818.41
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.Web.WebView2.WinForms.dll
Microsoft.Web.WebView2.Core
Assembly Version: 1.0.818.41
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Microsoft.Win32.Registry
Assembly Version: 5.0.0.0
Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.Win32.Registry.dll
System.Threading.Tasks
Assembly Version: 5.0.0.0
Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Threading.Tasks.dll
System
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Win32 Version: 5.0.1021.41214
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Microsoft.Win32.SystemEvents
Assembly Version: 5.0.0.0
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CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/Microsoft.Win32.SystemEvents.dll
System.Diagnostics.Process
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System.Collections.NonGeneric
Assembly Version: 5.0.0.0
Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Collections.NonGeneric.dll
System.Runtime.CompilerServices.Unsafe
Assembly Version: 5.0.0.0
Win32 Version: 5.0.1021.41214
CodeBase: file:///C:/Users/Kelvin/AppData/Roaming/Manager/System.Runtime.CompilerServices.Unsafe.dll
************** JIT Debugging **************
Please share which Windows version (including if 32 or 64) you are using as it maybe that you use the wrong version giving the error you show.
Device name DESKTOP-2C10LK9
Processor Intel(R) Core™ i3-2367M CPU @ 1.40GHz
Installed RAM 4.00 GB (3.82 GB usable)
Device ID 80DCE8B6-D628-4D86-B8A0-2BC8A65DE0FB
Product ID 00329-10180-00000-AA163
System type 64-bit operating system, x64-based processor
Pen and touch None
Edition Windows 10 Enterprise
Version 20H2
Installed on 05/01/2021
OS build 19042.1237
Experience Windows Feature Experience Pack 120.2212.3530.0
Thank you, so assume you installed Download | Manager
I believe this is the same issue that was brought up a while ago in this topic.
I have been experiencing the same thing since that topic was brought up nearly a year ago, but only on one of the two computers on which I use Manager. In that time I have updated Windows and Manager several times. I am now on Desktop version 21.10.6 of Manager and Windows 10 version 20H2.
I was about to post to the above topic to see if anyone else is still experiencing the issue, as this morning it took me about four attempts and 20 minutes to open Manager. Each time it gives the error it appears to be loading for a while before the message appears, which is why it takes so long.
@Kelvin and I seem to have fairly similar specs:
| Device specifications | |
|---|---|
| Device name | — |
| Processor | Intel(R) Core™ i3-5005U CPU @ 2.00GHz 2.00 GHz |
| Installed RAM | 4.00 GB |
| Device ID | B119C5BA-1665-4B32-8F2F-C99889C034F4 |
| Product ID | 00327-30224-16106-AAOEM |
| System type | 64-bit operating system, x64-based processor |
| Pen and touch | No pen or touch input is available for this display |
| Windows specifications | |
|---|---|
| Edition | Windows 10 Home Single Language |
| Version | 20H2 |
| Installed on | 17/11/2020 |
| OS build | 19042.1288 |
| Experience | Windows Feature Experience Pack 120.2212.3920.0 |
in Windows, there is a high chance of issues with user permissions.
@Kelvin looks like you have installed Manager to the default location which is your Users folder. Can you try uninstalling Manager completely and then do a fresh install to another drive which is not your system drive? check if the problem persists. make sure you make a backup of your business data first.
@GrahamvdR have you installed Manager in your Users folder?
@sharpdrivetek Yes, in C:\Users\graha\Dropbox\Manager.