How can i retrieve our custom report? All the reports i made are gone.. so how can i get them back? It is hard for me to set them back again.. and why does it happen anyway ?
Same problem here after last update.
- Go to
History> Select theIDyou have worked > SelectCreate ctrl+fNow searchCustom Report> when you findViewCopythe Pattern.
This is very inconvenient for us. As this isn’t free software; we pay a subscription fee. The situation is quite frustrating. And I don’t even know where to contact them.
This is very inconvenient for us. As this isn’t free software; we pay a subscription fee. The situation is quite frustrating. And I don’t even know where to contact them.
Hi Syed. Thanks for the tip. Does not work… What do you mean with Copy the Pattern?
We are extremely disappointed with the current situation. As a Cloud Edition customer, we have raised a critical issue and still have no solution or clear response. This lack of support is now directly impacting our operational activities. This is not just an inconvenience — it is affecting our business continuity. We urgently require a concrete answer and immediate resolution. This level of delay is unacceptable for a service we rely on**. We expect prompt action.**
@lopesrui Welcome to forum.
Means, when you open the history. In view you will find the option you have selected. Open new report and select the same.
If you have a backup of your data before your custom report was lost, you can open it in the Desktop Edition using the Manager version that matches the backup date.
You should still be able to view everything there.
I will place this in bugs
Thank you. What is the expected timeframe for receiving a response and a solution to this problem? We are experiencing significant difficulties.
This has been now fixed in the latest version (26.3.21)
@lubos Thank you for your kind cooperation, as always did!!