We are using cloud edition our account name is XXXXXXXX but we can’t Login our Account. Please check it & solve the problem.
Your problem has nothing to do with the server edition. Please do not divert topics to unrelated issues. That lessens the chance you will get help. I’ve moved your question to a new topic.
You also should not post your account name publicly. I’ve deleted it.
And I can’t solve any technical problems. I’m a forum moderator.