Went through our customers yesterday and noticed a customer that had some “QTY to deliver”. I checked with the office and they said the customer came to buy something cash so only a receipt was issued. Because the staff member selected “Customer” in the “Paid by” field and then wrote the customers name it showed up as not being delivered.
I assumed that a receipt with the inventory items on it would work the same whether it was done to a registered customer or not. In this case it doesn’t seem like it.
Delivery notes can separate the financial aspect of selling inventory items to a customer from their quantitative removal from inventory and delivery to the customer. But this separation is not automatic. It must be chosen independently for each individual inventory item.
Delivery notes are completely optional. Without them, that is, when the Delivery Notes tab is not enabled, delivery of goods is assumed to occur as soon as the sales invoice or receipt is created. When the tab is enabled, however, delivery notes separate the financial and quantitative aspects of a sale from one another.
Please do read the referred guides and not only my excerpts as it is all explained there including the reasons why if selecting a customer it would need a delivery note to get out of stock while when none is chosen the item is taken out of stock.