Broken app

1

Manager (21.3.24) won’t start anymore at my laptop (WIndows 1909, build 18363.1316). A popup appears indicating some missing file:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.FileNotFoundException: Het systeem kan het opgegeven bestand niet vinden. (0x80070002)
at System.Runtime.InteropServices.Marshal.ThrowExceptionForHR(Int32 errorCode)
at Microsoft.Web.WebView2.Core.CoreWebView2Environment.CreateCoreWebView2ControllerAsync(IntPtr ParentWindow)
at
Microsoft.Web.WebView2.WinForms.WebView2.InitCoreWebView2Async(CoreWebView2Environment environment)
at Eto.WinForms.Forms.Controls.WebView2Handler.InitializeAsync()
at System.Threading.Tasks.Task.<>c.b__140_0(Object state)

etc…

Reinstall or removing and installing again doesn’t fix it.
Any help is appreciated.

2

Do you have WebView2 installed on your PC? If not, do so.

3

Yes, I saw some messages in the forum mentioning it so I downloaded it and installed it. Did a reboot but the same error occurs. Webview2 89.0.774.45 is installed.

4

Silly question but what version of Windows are you using?

And is it 32-bit or 64-bit?

5

Windows 10 pro, 64 bit version 1909 (see my original posting)

6

Sorry, I didn’t notice that

I wonder if 1909 is a problem?

I am on 20H2 64-bit and it works fine

7

Tried that as well. Did a forced update to 20H2. Same result, missing file. It’s quite odd, have been using Manager for at least three years without any problem.

8

@Eric_Sprangers could you launch Microsoft Edge and see what version you have installed?

9

I think you are correct, the issue is Edge related. I installed Manager at another pc and no issues, could open my account databases correctly,
When I checked the Edge version number of the laptop with the issue, I noticed a similar error message as well in Edge as it fails to do an update. Conclusion, my Edge install is corrupted and the issue is not related to Manager…