Blank when cloning?

I have just upgraded from windows 7 to windows 10 and installed 21.4.7.
All working good however when I try to clone the Journal Entries I get a BLANK
image
Also, I am getting an error to install Webview via Microsoft Edge. I am not using Edge so blocked it via firewall. Is it an error related to webview failed installation?

regards

I expect that will be the problem. Manager does make use of Webview.

1 Like

I’m not able to reproduce the issue. Is this happening with every journal entry? How about other transaction types? Cloning works fine?

1 Like

As @ries pointed out, I would not expect Manager desktop to work properly without Webview2. You can install offline via

I block Webview2 internet access via firewall rules and Manager still works normally

1 Like

Apologies for late replies and thanks for the feedback.
Yes it was the Webview error I have downloaded the standalone installer and it resolved the issue.