Bank rules only change account in certain tabs

I successfully uploaded transaction logs and created bank rules to sort them. The updated accounts are visible in the Payments tab, which looks like this:

However, the accounts are still listed as “Suspense” in the Bank And Cash Accounts tab. When I try to generate reports, the reports reflect the info in the Bank And Cash Accounts tab (all Accounts = Suspense). I read some forum posts that suggested that bank rules can only be applied to bank statement imports if the rules exist prior to the import, so I tried re-importing and got the same result. I’ve read the guides, but am not finding an intuitive solution. Can anyone point me in the right direction? Thank you!

Did you select all and then click Batch Update?

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Oh my gosh, I didn’t know that was necessary! I’m still learning: thank you so much!!

You will learn faster by creating a test business and apply transactions explained in the current Guides and the new Guides in progress. And these are the Forum’s FAQ/Rules.

In this case it’s clearly stated in this Guide


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