Bank feed via Basiq incorrect dates and missing some transactions

Hi folks,

I’ve been using the Basiq bank feed feature since late 2024. (As per https://www.manager.io/guides/bank-feed-providers)

It’s great, however it seems that the dates do not match my bank statement. Sometimes they vary by 5-6 days.

Also, the bank feed seems to miss occasional transactions. There seems to be no consistency in the kind of transactions that are omitted.

These two faults combine to make bank reconciliations a tremendous headache.

Perhaps it’s an error with the formatting of data from my bank (Horizon Bank).

If anyone has any ideas of how to resolve these issues, I’d be grateful. In the meantime I will revert to downloading an OFX file and importing it.

These issues are also noted by @michhes_au in this post: