Hi everyone, I’ve noticed that sometimes the bank feed in Manager doesn’t pull in all recent transactions right away, which makes reconciling accounts a bit tricky and affects the accuracy of running totals in the ledger. Along similar lines, I’ve also run into situations where checking my FAB bank balance can be cumbersome because it doesn’t always update promptly, requiring extra steps or even a branch visit to confirm the latest figures. I’m curious if others have tips for keeping bank feeds and balances more reliably in sync or any best practices to reduce these kinds of delays.
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This is mostly timing, not data loss.
Manager pulls bank feeds when the bank releases them, not when the transaction actually happens. FAB is known to batch-post entries, so authorisations, reversals, or EOD postings can show in the app but reach the feed hours later. Until that batch runs, the ledger total will look off.
What works in practice is reconciling only against posted transactions, not intraday ones. If something appears in FAB as pending, don’t expect it in the feed yet. For FAB balance checks, the mobile app and online banking usually update first, while feeds and statements lag. If both show the same figure after EOD, that’s the reliable number.
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Charlotte, this explanation make a lot of sense to me…especially the part about batching and EOD posting.
For FAB specifically, is there any official guidance or a simple walkthrough you’d recommend for checking the actual available balance when feeds lag? I’ve noticed the app, online banking, and statements don’t always line up during the day, so having a reliable way to confirm the real figure would make reconciliation much easier.
and one last thing: is there any way or api that you aware of to automate this balance check process? coz it’s very crucial requiremnt for my project…
Tendai, when FAB feeds lag there’s no single official guide, but the most reliable reference is always the official First Abu Dhabi Bank personal banking portal at https://www.bankfab.com/en-ae/personal (official site), because that’s where posted balances and statements come from and those figures are what eventually reconcile. For quick same-day checks when numbers don’t line up, I usually cross-verify using one of the balance check methods described in online fab balance check guides...But those are best treated as provisional until EOD posting. FAB doesn’t currently offer a public real-time balance API, so automation generally has to rely on posted data rather than intraday balances. hope that helps.