Bank and Cash Accounts does not appear in Journal Entry

Hello Everyone,
I hope that you could help me solve this problem. we have tried to create new Entry to the Journal and it must contain Bank and Cash Account which was previously created.
the entry is associated to capital and bank account.
but when we try to choose the account; we cannot find the bank and cash account.
is there any solution for such problem? please help

Please read the guides

You can not use journal entry to record receipts and payments

You must use the Receipt and Payment transaction