DESKTOP EDITION CLOUD EDITION SERVER EDITION GUIDES FORUM

All Purchase Invoice & Sales Invoice Suddenly Overpaid


#1

There seems to be an error with Manager.io (hosted service). Every single purchase invoice and sales invoice is overpaid or underpaid by a few cents suddenly. This looks like a bug, is anyone else experiencing this and are the devs aware @lubos ?


#2

I assume you are using multi-currency.

Can you look into one of those customers and tell me what is your base currency, what is the currency of customer and then in which currency customer has paid?


#3

Base currency is USD. Customer currency is USD. Customer has paid in BAHT, Bitcoin and USD. I always specify the invoice value and payment value. Suddenly yesterday all these overpaid statuses appeared on every single invoice after refreshing the website.


#4

@lubos All the transactions are missing the “USD equivalent of the payment” now which is why nothing is balanced anymore.


#5

I reverted change which caused this issue so it should be back to normal for you. The change was related to something else but I see I will need to find another way.


#6

Thank you Lubos, the issue has been resolved!