It sounds like you may have several related problems. It is impossible to diagnose them on the basis of the limited information you have given. Start by reading this Guide and following through on its suggestions:
https://forum.manager.io/t/troubleshooting-the-suspense-account/7106
There should never be anything in Suspense. Once those problems are cleared up, you may be fine. If not, ask more specific questions so someone can help.