I started Manager a few minutes ago to file the VAT declaration of the last quarter and 3 months of data is missing. I haven’t updated Manager so I’m still using v20.8.67 because I wanted to file the VAT declaration first. The data is stored on my 4-bay NAS. I’m glad that I made a backup on 2020-09-…

[image] Tut: So you would get different results depending on where you opened the application (including whether you opened the application directly from its normal installation location on your laptop or by opening a file on your NAS). I don’t think so because I always only launch the progra…

[image] Mark: I copied the complete folder from my laptop to my NAS before changing the path in Preferences. That was your problem. The Guide on moving your application data folder specifically says, Copy (or move) all files from the current application data folder to the new one. It also…

[image] Tut: That was your problem. The Guide on moving your application data folder specifically says, Copy (or move) all files from the current application data folder to the new one. It also tells you to establish the new destination folder first. It does not tell you to copy or move the …

[image] Mark: I see that the contents of the file called ‘data’ mentioned by @d3mad on my laptop is different from the one on my NAS in that the one on my laptop indicates the path to the application data folder on my NAS (the same as indicated in Preferences) and the one on my NAS indicates the…

I’m not a huge fan of working from a laptop to a network share. If it was a PC that never moves and would never leave the network, that’s no problem. But what if you decided to work from a different location? When you try to access manager, the share won’t be available. If your laptop NEVER leave…

[image] Mark: that may be true but it doesn’t explain this week’s loss of data, does it? I don’t believe any of us will ever be able to explain exactly what you experienced, for several reasons. First, there was no loss of data. You just did not know where it was. Second, you’ve been moving f…

[image] d3mad: You don’t want to be having multiple database folders laying around. This is what’s happened, at some point you’ve started using the wrong one I don’t think so because on my previous laptop I used a backup program (SyncBack Pro) to backup the complete folder stored on my laptop…

@Mark , it sounds like you are starting a new business for each accounting year. Manager is a perpetual system, so you should not do that. Read the Guide about closing accounting periods.

[image] Tut: First, there was no loss of data. You just did not know where it was. No loss of data? Are you kidding? why do you think I started this thread? For fun? Please explain where those 3 months of data are. As I already mentioned, I could only get most of them back by importing the ba…

[image] Mark: No loss of data? Are you kidding? why do you think I started this thread? For fun? Please explain where those 3 months of data are. You answered your own question in posts #1 and #4: [image] Mark: I’m glad that I made a backup on 2020-09-19 in which all data is present. …

3 months of data lost

Topic		Replies	Views
Lost data	10	1079	May 31, 2017
Upgrade loses customers	15	939	October 25, 2017
All business Gone	16	999	November 13, 2018
Missing Business after Power Cut	21	2315	January 6, 2017
Backup Files of my Business	17	1031	August 4, 2020

3 months of data lost

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