Return money from bank

1

Hi all
i make a payment to one supplier
but due to bank policy, bank return the amount
what is the best method for this return
i have not my supplier in my customer so i can not return from payble account to reciavble account form supplier

3

Issue a debit note to the supplier. [Edit: See post by @Joe91 below!]

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4

You would only issue a debit note if the supplier cancelled the purchase invoice

This does not seem to be the case - it seems that the bank refused the payment

You can either delete the Payment or better still use the Receipt transaction and post it to the Supplier’s account in Accounts Payable

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5

i did it like this
but my problem is the less amount between payment from the bank and then return from the bank (due to diffrent exchange rate during sending and refunding ) now shows in supplier account

6

This is indeed the best option.

7

You need to add a line to your receipt with the difference between the initial payment and the returned payment and post the difference to an expense account such as bank charges

Is your supplier setup to use a foreign currency?

You should have given this information in your first port - it is annoying to find important information is given out bit by bit

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8

sorry for not mention from begining
i am newbie to MANAGER.io
i try your solution but the problem now my bank account balance is not Ok now

this is exact data
during payment this happen
9654.36 AED paid from bank to supplier (in account payable to supplier)
66.72 and 30 AED deducted from bank due to bank charges i already post during payment to supplier

now when bank return money
9648.41 AED i Post it is receipt in account payble supplier
as you said

now 5.95 AED i recieved less due to diffrent exchange rate
and now this amount shows my suplier debit ro me that is actually not

9

If you set it all properly (multi-currency) then this would show as Forex (Gains/Losses).

10

What is your base currency?
What is the currency of the bank account?
What is the currency of the supplier?

Please show the edit screens for the Purchase Invoice, Payment and Receipt transactions

2 Likes
11

my base currency is AED
bank account currency is AED
supplier currency is EURO
this is how i post the invoice

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12

this is how i post the payment

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image2025Ă—582 74.1 KB

13

and this is how i post the refund from bank

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14

and now in cost i have this
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now looks everything is Ok
right?

16

Yes that is correct as I mentioned in my earlier post.

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