Can the automatic numbering be reset in a cloud account? We use 4 digit invoice numbers but earlier this year 2 invoices were sent out with 5 digit numbers. After waiting for those to cycle through we deleted those numbers and put in what would have been the correct sequence but Manager insists on…

so in the summary screen when you show all records (including past periods), drill down and show all records then sort by reference number, what is the maximum number found?

Thanks but I can find no way to do what you describe.

Not sure if you refer to purchase or sales invoices but the principle is the same. Click on the Sales invoices tab, Scroll down the page and click on the largest number to show all records, e.g.: 12,717 below [Screenshot 2023-11-14 at 06.46.10] Click on reference until you have the largest number…

Thanks, I didn’t realize those buttons were at the bottom. Still no 5 digit numbers. I even scrolled through the whole list to look for anything. The number that Manager keeps auto inputting is 60033 which was one of the invoice numbers I had previously changed. Since it auto increments one digi…

It is now time to start showing some screenshots. The sorted list (of all entries) with highest reference numbers on top The edit screen of the supposedly wrong new autonumber and its resulting viewscreen showing the wrong number The edit and view screens of the record you refer to as manually cha…

Screenshots won’t show anything more than what I described.

Most of the time they do. I am sorry but can not further help you.

OK so when you create a new invoice you get a 5 digit reference number, correct? Take a note of that new 5 digit reference number and search in Invoices Tab for that Invoice Number decremented by 1. You should find the offending 5 Digit Reference the Manager system is using. Correct or modify that…

Yes and I’ve already done this as explained in my previous comment.

Manager strips out not digit characters then combines all digits to form the last number. The prior number is likely to be there but not recognise. Setting an number in form defaults would also result in this behaviour.

Reset Automatic Reference?

Uncategorized

Mark November 15, 2023, 10:46am 17

This problem brings up again the request for a prefix:

Topic		Replies	Views
Invoice sequence numbering Uncategorized	25	2061	April 6, 2020
Invoice auto numbering Uncategorized	14	2244	March 7, 2020
Invoice Numbering Uncategorized	6	936	March 2, 2020
Invoices auto number issue Uncategorized	1	259	November 23, 2023
[16.3.73] Reference number is now generated when document is saved Uncategorized	20	5173	May 21, 2016

Reset Automatic Reference?

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