We have a prepayment subscription service, for example:
Pay 1000 and get 1100 credit.
From account point of view, I only get 1000 cash, and already recorded it in accounts receivable as prepayment, how do I record the extra 100 value into the same customer account since I havent get any cash for the 100 prepayment.
But that would mean the customer would only have 1000 in record, when the customer can actually spend up to 1100 in store. Can I record the 100 to the customer as bonus credits when there isn’t any cash involved?