Paying an invoice from a different invoice number

[HGB]

some of my customers pay using the same invoice number each month, why cant i use this invoice number when receiving payments anymore? the customer has no “accounts receivable” but the new invoices say overdue and the referenced invoice says overpaid??

[sharpdrivetek]

read this topic

[17.9.28] Improvements to automatic credit allocations

Implementation of automatic credit allocation in Manager was a concept which was always causing issues among users. The latest version is attempting to solve these issues. Eliminating automatic overpayment entries In theory, automatic allocation of overpayments keeps accounts receivable and accounts payable tidy even if bookkeeping errors occur because overpayments on one invoice are automatically re-allocated to different invoice. This means invoices are either paid or unpaid - never overpaid…

[HGB]

so this shouldnt happen?

[sharpdrivetek]

@HGB

some of my customers pay using the same invoice number each month, why cant i use this invoice number when receiving payments anymore?

this is a wrong accounting practice.
how can a payment be made for the same invoice when it has already been paid in full? its like going to a restaurant and paying them every day for the lunch you had few weeks back.

either allocate the payment to the proper invoice or do not select an invoice at all and let Manager allocate the payments to the pending invoices according to their age.

[ShaneAU]

@sharpdrivetek

or do not select an invoice at all and let Manager allocate the payments

^ I think this is what you’re looking for, @HGB.