We produce skincare products and we use the “inventory items” tab in manager to crosscheck our physical inventory.
We started using manager in 2019 and it was a long and slow integration as we were adjusting to the new system. Several time we had to do journal entries and write offs as we were reorganizing the stocks and getting the staff familiar with the counting procedure.
On the 15th of May we did a full stock count and did write offs and journal entries as needed to rectify the stock. Today a month later we realize the for one of the products (didn’t check others yet) there is a big discrepancy (600+ difference).
We checked all the movement from 15th of May until today and there is no issue there.
Is there any way to follow up and track potential changes that have led to this issue?
I know it could be a change in a delivery note, a write off, a journal entry, or a goods receipt note earlier that would change the all the summaries, but I know I have not amended any old entries.
It makes me a bit worried as a few weeks ago there were issues with the journal entries not counting properly and before that you were required to always put a inventory transfer from a non location to the location in question when making a journal entry. I don’t feel like I can 100% trust that some of the times we are having issues it’s due to something having changed in Manager and not necessarily a human error.
Most of the time I’m sure the error is human but I feel like I’m missing something. Does anyone have any advice on how I can easier track and find changes?
I wish there was a way to sort of “lock” in the stock and if you tried to remove or change something it would give a warning (as when you remove a customer that still has delivery notes, receipts, invoices etc).