Hi,
Version:23.8.25.1002
PC Edition
I 've created a new invoice. However, There is an unexpected “Receipt” is attached to the invoice and changing the total. How do I remove this Receipt from the invoice?
Hi,
Version:23.8.25.1002
PC Edition
I 've created a new invoice. However, There is an unexpected “Receipt” is attached to the invoice and changing the total. How do I remove this Receipt from the invoice?
This means you have excess credit for the customer from a previous receipt that was not assigned to a specific sales invoice. Manager applies such excesses to the oldest unpaid invoice. If there are no other invoices, it assigns the credit to the next new sales invoice for that customer.
You need to track down the excess payment and correctly allocate it. Or see these Guides:
https://www2.manager.io/guides/10355
https://www2.manager.io/guides/10342
Thank you. got it fixed.