We have entered expense claim under staff payslip and catergorized with chart of accounts. however, the staff claim amount wont show in liabilities account Staff Claim. when we make payment to the staff claim account, the liabilities becomes negative. which should be 0. kindly help and advise.
Can you show some screenshots for reference so it can be reproduced? Generally speaking if you allocate expense claim to employee, then expense claim will credit Employee clearing account of that employee.
It seems you did not follow the procedure as outlined in the guides:
this is the expense claims i entered. all these entries went to my expenses account. but when i made payment to these ppl, the balance are still there.
and now it become negative liabilities in my manager. can anyone show me the correct way to do employee claims?
Show the EDIT screens of one of the payments and one of the Expense Claims