Email template variables not working

[Domenico]

Tested the latest build, and it does not resolve issues with personalisation / Liquid variables.

[RadFew]

Could we get some feedback here, it seems like this tread has been going for a long time.
Is this being looked at? Has this feature been abandoned? Why did it break in the first place and can that part be rolled back in the meantime so that it works again?

[Ealfardan]

Hello @RadFew,

I wouldn’t say it is abandonned but Liquid is being slowly but surely phased out.

There should be an alternative on the way, and my guess is that since it took this long to fix, it’s possible that the fix is going to be a complete revamp of emails function into something better.

[fj3machine]

@VACUUMDOG

<b>{{ recipient.name }},</b>
Please find attached your Invoice Number <b>{{ reference }}</b> dated <b>{{ invoice_date }}</b>
The Invoice amount is <b>{{ invoice_total }}</b>
Total balance due is <b>{{ if_balance_due }}</b>

Yes they dont work after update ( Mac - intel version)

[fj3machine]

these also dont work for me after update

[fj3machine]

This no longer works after update

[FlynRide]

This hasn’t affected me directly, but I will just say that seeing things like this (stuff breaking and not getting fixed or even really acknowledged in six months) has convinced me that I can’t recommend paid Manager to the two clubs I am helping set up new accounting packages for.
If they want budget then the free version is possibly acceptable, although I’ll certainly advise against updating if it’s not broken, otherwise it’s probably over to another company who doesn’t seem to break things as often.
I’m just pointing out that part of the logic behind paying is to get solidly tested software rather than being a test pilot as is often the case in OpenSource and free software. Manager is great, but it’s just not a thing to pay a subscription and then get used as beta testers.
It’s your business model, no problem, do as you see fit. I’m just saying how I see it as a user.

[Domenico]

In defence of Manager, the desktop version is really quick and offers novel customisations. I’m using an old version that still has Liquid working. I’m from Australia, and the options are MYOB and Xero.. both in my opinion, cloud only bloat-ware with little customisation. I distinctly recall one night where MYOB was completely offline and I had no way to send out quotes/invoices. If Manager, required payment to use, I would be happy to, provided it has a fairly priced tier for my needs and functionality doesn’t get removed without warning and without an alternative. As a free product, for a small business I still rate it highly. We just have to be patient and trust work is going into improving the product

[John_Pycroft]

I’m also in Australia. Recently migrated my plumbing business from MYOB to Manager, mainly prompted by MYOB forcing our 30+ year data file online.
Because I also have a background in IT, I was able to add a javascript shim into manager to correct the email template issue for my specific use case and also add invoice sent status tracking using /api4 to retrieve & set the data to a custom checkbox. so bugs in manager can be side-stepped if needed. however I would very much like to reduce the scope of this shim down to sent tracking as soon as the bug is fixed.