Is anyone else experiencing issues with email template form variables? I’ve tried the following with the syntax from the documentation: Subject: Invoice {InvoiceNumber} from Foo Bar Body: Invoice {InvoiceNumber} for the amount of {TotalAmount} is now available. You have {TotalAmount} outstan…

Unfortunately this one seems to be falling on deaf ears. We have had to remove all personalization from emails at the moment. This had been a standout feature in manager. Please restore whether liquid or as tags as per in footers. Thanks.

Can someone fix it finally, please?

I’m with ya’ll on this. A little frustrating I updated and put 15 hours of work into a file on the new version before realizing this bug with the liquid code. Anything we can do to expedite a fix for this?

I’m out of ideas … Dear {{ @lubos }} please help Please find attached request for help with {{ personalisation }} for the amount of {{ stuck_users | strip }}. The outstanding bug of {{ if_bugfix_due | strip }} is due for fixing {{ due_date | strip }}.

@lubos / @development, Is there any sign of a fix yet? It is not possible to send an email (invoice) this way. The problem has existed since the Liquid/raw HTML update. Hopefully, there is an update? Thanks, Canefield

Hi, I have updated to the latest Desktop version to fix the “PDF conversion failed” error I was getting for the last few days, however this has now broken my templates in that the emails no longer include the persons name or client code but instead just prints {{recipient.name}} and {{recipient.cod…

+1 on server edition 26.6.17.3647 Email templates not substituting liquid variables. I’m having the issue specifically on Sales Invoices, but based on other replies, seems to impact all email templates.

Please help how to include invoice number on template also? I have same issue

Guys, update to 26.7.6.3652 and give it a go. I just sent one and it has been received.

Email template variables not working

bugs

canefield July 6, 2026, 9:37am 60

Still no joy in version 26.7.6.3652

@lubos / @eko / @Ealfardan / @Tut / Development, please fix this a.s.a.p. I need to be able to send out invoices.

PDF Download File Name Showing “pdf.pdf”

Topic		Replies	Views
Email Variables (yet again)	2	129	May 13, 2026
Sales Invoice Emails	5	316	August 26, 2025
Request to add variables into email body	14	2507	September 18, 2019
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Email template variables not working

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