Credit Note Entries

1

I created a Credit Note and it deducts it from the Account of the Customer and adds back the inventory. However when I see my inventory it says, amount to deliver. Which step am I missing?

I have attached screenshot.

Thanks.

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2

it is Qty to deliver.
if you have enabled the Delivery Notes tab, you should create delivery notes for both sales invoices and credit notes. you should disable the tab if you are not using Delivery Notes.

3

Delivery notes are there and we need it.

This Qty to deliver is created because of the Credit Note which should not have been created or there must be another step to shift this back from Qty to Deliver to Qty on hand.

Please advise?

4

as informed earlier make a delivery note for the credit note. use the Copy To function. the item quantity will be negative in the delivery note which is correct.

5

Thanks. Resolved.