DESKTOP EDITION CLOUD EDITION SERVER EDITION GUIDES FORUM

Cannot delete Income accounts after setting Non Inventory Items


#1

Hi there,

There are three unused accounts in income:

When I want to delete any of this, I am told that this cannot be done, accounts are not empty and I am given with long list of invoices:

But none of these invoices contains the account I want to delete. There are totally different accounts set:

This happened after I have set Non Inventory Items.

How can I delete accounts not in use?

Thanks


#2

the accounts can be related to tax codes too and not just the accounts selected for line items.

can you post screenshots of the edit screen for Other in your COA?
also, your Sales NEW Total account.


#3

Do you mean these?
image

image


#4

At some point were those accounts used ?
Go to Settings > Non-inventory items and see if they are still referenced there.

If you created the initial Sales Invoice using a Non-inventory item referencing one of those accounts and you subsequently changed the COA for that Non-inventory item then perhaps Manager is memorising that initial connection.


#5

Solved, thanks