Billable Expenses posting to Suspense

I have expenses that are reimbursable by the client. I’m using the Billable Expenses feature, which posts it as an asset and, when invoiced and paid by the customer, moves it to the income statement as “billable expenses - cost.”

All of the accounting works out great except, at the end of the process, the amount of the expense item is sitting in suspense. I’m not sure how to resolve this issue. Open to suggestions.

Welcome to the forum @brhentschel01,

We need more information in order to examine the issue. Information like:

  • Version and Edition of Manager
  • A screenshot of your suspense account
  • Screenshots of Edit screen of all transactions involved

Well, I think I have it resolved. I spent hours trying to figure this out and then, just after I posted my question, it occurred to me to check one additional thing. The issue was that I wasn’t including a payee on the expense claim record. Once I did that, it started falling into place. Now, I know it’s nonsensical to not include a payee on an expense claim but, I’m a one person business so every expense is mine and the screen didn’t require the payee to be filled in. After realizing this, my problem is now resolved. My apology for taking anyone’s time needlessly.

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Glad you got this sorted out