Thank you for your prompt response and suggestions regarding the issue with entering starting balances in the system. However, I would like to clarify that the problem stems from a change in the system’s functionality rather than from incorrect data entry on my part.
In 2022, I had the convenience of entering starting balances directly on the same page where I created a client or supplier. This streamlined process ensured accuracy and ease of use. However, it appears that the system has undergone modifications since then, leading to the unintended creation of Journal Entries instead of directly inputting starting balances.
Given this discrepancy, could you please provide guidance on the updated procedure for entering starting balances? It seems that the system’s current workflow differs from what was available previously. Specifically, I would appreciate instructions on how to correctly input starting balances without resorting to Journal Entries and how to ensure that these balances do not end up in Suspense.
Your assistance in resolving this matter would be greatly appreciated. If there are any further details or steps I need to take, please do not hesitate to inform me.
Thank you for your attention to this issue.
2022 version:
New version:
