DESKTOP EDITION CLOUD EDITION SERVER EDITION GUIDES FORUM

Account Receivable not showing as Income


#1

Hi! I made sales invoices for our customers. The money we received from them appears in the Account Receivables but not in the Income. If I change the Accounts in the invoice to Income then the invoice will not be marked as paid. I want the money received to appear both in the Account Receivable and Income as well. How to do this? Thanks


#2

You should select income account on invoice line item. The invoice transaction will credit income and debit Accounts receivable.

I’m pretty sure that just selecting different account on invoice line item cannot affect whether the invoice is marked as paid or unpaid. Can you show some screenshots step-by-step? Or have a look at http://www.manager.io/guides/accounts-receivable/