How to delete duplicate Bank Feed transactions

1

I have just had a problem with Aussie Bank Feeds. When I synced - 72 previously download transactions we downloaded again. It only happened with one bank account - there are 5 linked accounts synced.

How can I delete the duplicates? I tried Batch Operations but don’t seem to be able to delete them in bulk.

Suggestions appreciated

Thanks

2

Hello @Rae,

I’m not from Australia, so I haven’t worked with bank feeds in Manager.

In case you tried to Undo the bank feed and got denied, then there’s most likely an update after import/download that is blocking the delete action.

But you didn’t do that, as far as I know, the only possible things that can block a Delete are:

  1. Lock dates – I think that doesn’t apply to Batch Delete actions

  2. Being referrenced as a master record in other transactions - This doesn’t normally apply to Receipts or Payments

Could you please guide me through the steps you have taken step-by-step using full screenshots of each screen?

You can redact any business information that’s irrelevant to the case as you see fit.

3

Thanks for your reply.

As far as I am aware there is no way to “undo” a bank feed.

I have now deleted each duplicate transaction individually. My bank account is now correct.

Regards

4

You should use History, once you selected one of the bankfeed entries it will remove all of that feed.