By design or a quirk of nature we have some customers who end up with an amount in Liabilities/Customer credits.
This is easily handled if I sell to that customer some further products or services, as the credit is applied to the new invoice amount.
However, if I just wish to pay the money back to the customer, by creating a credit invoice, then just paying from the bank account, I seem to be running into problems.
I can’t specify ‘customer credit’ account on the invoice line item.
I could probably ‘spend money’ from the cash account and allocate it to the customer credit, but I want to show the transaction on an invoice so that the customer knows what I have paid him back for.