Maybe I’m doing something wrong, but I created a Credit Note, and referenced the correct invoice and amounts, but this didn’t affect the Bank Balance, I’ve temporarily manually added a placeholder transaction in order to get the bank to balance. Shouldn’t the Credit Note automatically create a tran…

This is the CN I generated, which doesn’t generate an entry. [image]

This is the manual transaction I generated to compensate [image]

[image] OCPL: but this didn’t affect the Bank Balance, As it should not. The older guides are clearer but it is also a general understanding of what Credit Notes are. See https://www2.manager.io/guides/7425 and note that there is no bank transaction involved: A credit note does not record …

Thanks, I was expecting the CN to create an entry to represent the compensation amount. So, I take it, that this requires a manual entry to balance, i.e. for the Bank Reconciliation to balance And that the CN is much like a Delivery Order, non-transactional?

From the View screen of your Credit Note click on Journal to see the accounting effect. [Screenshot_20241227_080340]

[image] OCPL: And that the CN is much like a Delivery Order, non-transactional? No, definitely not. A credit note is certainly transactional in a financial sense; it is the reverse of a sales invoice. And, for completeness, by delivery order, I assume you mean delivery note. Manager has no de…

[image] OCPL: non-transactional I mentioned: [image] eko: there is no bank transaction involved and from the Guide: A credit note does not record actual payment of money to the customer However if you read the preceding 2 opening sentences in the referred Guide then you would have…

By the way @OCPL in January 2022 you asked the same but for Debit note and you got similar answers, see [image] Receiving Debit Note Fortunately until now I’ve not needed to use a Debit Note or Credit Note, but alas, now due to a quality supply issue, I have my first nee…

Credit Note - not generating an entry to P&L/Bank Balance

eko December 27, 2024, 7:14am 9

By the way @OCPL in January 2022 you asked the same but for Debit note and you got similar answers, see

Topic		Replies	Views
Receiving Debit Note	9	1553	January 11, 2022
Recording credit notes from suppliers	33	10264	March 10, 2017
Credit notes to customer do not appear in P&L	16	1114	January 25, 2023
Credit Notes	4	761	October 12, 2020
Credit note bug	7	1017	June 9, 2015

Credit Note - not generating an entry to P&L/Bank Balance

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