Chatbot unavailable - does this happen often? I'm a new user

We recently began our subscription. Is this forum monitored by anyone at Manager? We are going live next week. I have questions that need answered!

Yes, @Lubos, the developer. Moderators and other forum members are not employed by Manager.io but volunteers that help answering questions about how to use Manager also.

So post these questions here. Note according to the Guidelines - Manager Forum that:

This Forum is one of two primary sources of help on how to use Manager accounting software. The other is a set of Guides (https://www.manager.io/guides)