I think having Customers and Suppliers section is confusing under Starting Balances. You still need to enter individual unpaid invoices for each customer and supplier. Two reasons:
- To ensure cash-basis reporting works correctly when invoices are paid. We need to know what accounts these invoices are meant to debit/credit. That’s why entering signular balance won’t be enough.
- Being able to create customer/supplier statements from day 1 with the list of unpaid invoices.
So in the latest version (24.10.24) I have changed the interface and instead of Customers and Suppliers, there is SalesInvoices and PurchaseInvoices section and you are meant to enter partial payment if invoice has been partially paid on start date. It it hasn’t been partially paid, then you won’t enter any starting balance for invoices because invoice itself represents starting balance.