- Edition/version: Manager Cloud (latest as of July 23, 2026)
- Business: [your-cloud-subdomain].manager.io (redact if needed)
- OS/browser: Windows 10/11; tested Chrome and Edge (both InPrivate), also tried Comet earlier
- Bank: Wise Australia Pty Ltd (AU)
- Flow: Bank & Cash Accounts → Aussie Bank Feeds → Connections → Add connection → select Wise (Australia)
- Timestamp(s): [YYYY-MM-DD HH:MM local time, include timezone]
- What happens:
- The Wise authorization page loads and immediately displays “Unauthorized” before any email/password fields appear.
- This occurs on first paint, not after any interaction.
- Reproduces consistently across Chrome/Edge InPrivate with all extensions disabled and third‑party cookies allowed.
- Technical observations:
- Console only shows routine Next.js build warnings; no client-side JS error.
- Network panel shows no failing API calls related to auth; the “Unauthorized” appears as part of the initial HTML response from Wise.
- Behavior suggests a server-side rejection at Wise during the initial authorize flow (likely the request arriving from the data recipient).
- Hypothesis:
- The authorization request from the bank-feed provider (Aussie Bank Feeds/Basiq) to Wise AU is being rejected upstream (e.g., client_id/registration/accreditation for the requested scope is missing, expired, or misconfigured). Since the error occurs before login, it’s not credential-related.
- What I’ve already tried:
- Started the connection only from inside Manager Cloud (no reused tabs).
- Cleared site data for wise.com, aussiebankfeeds.com, and basiq.manager.io.
- Tested Chrome and Edge in InPrivate with all extensions off; same result.
- Request:
- Could Manager/Aussie Bank Feeds/Basiq please verify the Wise AU client registration/accreditation and configuration for this connection?
- If helpful, I can supply exact request timestamps and redacted URLs shown at the time of failure.
Workaround in the meantime:
- I’m importing statements from Wise (OFX/QIF/QBO/CSV) via Bank & Cash Accounts → Import bank statement and using Bank Rules.
Thanks! Let me know what additional diagnostics would help.