# We seem to be locked out of the system

**URL:** <https://forum.manager.io/t/we-seem-to-be-locked-out-of-the-system/67525>\
**Category:** Uncategorized\
**Created:** [April 1, 2026, 11:04am UTC](https://forum.manager.io/t/we-seem-to-be-locked-out-of-the-system/67525 "2026-04-01T11:04:15Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Innofix](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/innofix/32/50540_2.png) [@Innofix](https://forum.manager.io/u/Innofix)\
**Post date:** [April 1, 2026, 11:04am UTC](https://forum.manager.io/t/we-seem-to-be-locked-out-of-the-system/67525/1 "2026-04-01T11:04:15Z")

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we seem to be locked out of the system

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**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\
**Post date:** [April 1, 2026, 11:19am UTC](https://forum.manager.io/t/we-seem-to-be-locked-out-of-the-system/67525/2 "2026-04-01T11:19:13Z")

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Cloud version, I presume?

What are the error messages, if any?

Please explain exactly what happens

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<div class="post-metadata">

**Author:** ![Innofix](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/innofix/32/50540_2.png) [@Innofix](https://forum.manager.io/u/Innofix)\
**Post date:** [April 1, 2026, 11:33am UTC](https://forum.manager.io/t/we-seem-to-be-locked-out-of-the-system/67525/3 "2026-04-01T11:33:23Z")

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It keeps loading endlessly

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**Author:** ![zeem](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/zeem/32/58164_2.png) [@zeem](https://forum.manager.io/u/zeem)\
**Post date:** [April 1, 2026, 11:40am UTC](https://forum.manager.io/t/we-seem-to-be-locked-out-of-the-system/67525/4 "2026-04-01T11:40:52Z")

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try server restart please use the following link:  
[https://www.manager.io/cloud-edition/customer-portal](https://www.manager.io/cloud-edition/customer-portal)