DESKTOP EDITION CLOUD EDITION SERVER EDITION GUIDES FORUM

Unexpected shutdown Manager Server


#1

Does anyone knows something why this happened?

1.
---------------------------------------------------------------------
Log Name:      Application
Source:        .NET Runtime
Date:          03/10/2017 12:37:04
Event ID:      1026
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      MANAGER
Description:
Application: ManagerServer.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.OutOfMemoryException
   at System.Text.StringBuilder.ToString()
   at HttpFramework.HttpResponse.Flush()
   at HttpFramework.HttpServer.Worker()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()


Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name=".NET Runtime" />
    <EventID Qualifiers="0">1026</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-10-03T09:37:04.000000000Z" />
    <EventRecordID>5022</EventRecordID>
    <Channel>Application</Channel>
    <Computer>MANAGER</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Application: ManagerServer.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.OutOfMemoryException
   at System.Text.StringBuilder.ToString()
   at HttpFramework.HttpResponse.Flush()
   at HttpFramework.HttpServer.Worker()
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Threading.ThreadHelper.ThreadStart()

</Data>
  </EventData>
</Event>

---------------------------------------------------------------------

2.
---------------------------------------------------------------------
Log Name:      Application
Source:        Application Error
Date:          03/10/2017 12:37:06
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      MANAGER
Description:
Faulting application name: ManagerServer.exe, version: 17.10.7.0, time stamp: 0x59d08b30
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23889, time stamp: 0x598d50ba
Exception code: 0xe0434352
Fault offset: 0x000000000001a06d
Faulting process id: 0x8ac
Faulting application start time: 0x01d33bf7e493b30e
Faulting application path: E:\Dell7500\ManagerServer\ManagerServer.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 6b31d1b3-a81e-11e7-9efe-000c291e9d01
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-10-03T09:37:06.000000000Z" />
    <EventRecordID>5023</EventRecordID>
    <Channel>Application</Channel>
    <Computer>MANAGER</Computer>
    <Security />
  </System>
  <EventData>
    <Data>ManagerServer.exe</Data>
    <Data>17.10.7.0</Data>
    <Data>59d08b30</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.1.7601.23889</Data>
    <Data>598d50ba</Data>
    <Data>e0434352</Data>
    <Data>000000000001a06d</Data>
    <Data>8ac</Data>
    <Data>01d33bf7e493b30e</Data>
    <Data>E:\Dell7500\ManagerServer\ManagerServer.exe</Data>
    <Data>C:\Windows\system32\KERNELBASE.dll</Data>
    <Data>6b31d1b3-a81e-11e7-9efe-000c291e9d01</Data>
  </EventData>
</Event>
Log Name:      Application
Source:        Application Error
Date:          03/10/2017 12:37:06
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      MANAGER
Description:
Faulting application name: ManagerServer.exe, version: 17.10.7.0, time stamp: 0x59d08b30
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23889, time stamp: 0x598d50ba
Exception code: 0xe0434352
Fault offset: 0x000000000001a06d
Faulting process id: 0x8ac
Faulting application start time: 0x01d33bf7e493b30e
Faulting application path: E:\Dell7500\ManagerServer\ManagerServer.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 6b31d1b3-a81e-11e7-9efe-000c291e9d01
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-10-03T09:37:06.000000000Z" />
    <EventRecordID>5023</EventRecordID>
    <Channel>Application</Channel>
    <Computer>MANAGER</Computer>
    <Security />
  </System>
  <EventData>
    <Data>ManagerServer.exe</Data>
    <Data>17.10.7.0</Data>
    <Data>59d08b30</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.1.7601.23889</Data>
    <Data>598d50ba</Data>
    <Data>e0434352</Data>
    <Data>000000000001a06d</Data>
    <Data>8ac</Data>
    <Data>01d33bf7e493b30e</Data>
    <Data>E:\Dell7500\ManagerServer\ManagerServer.exe</Data>
    <Data>C:\Windows\system32\KERNELBASE.dll</Data>
    <Data>6b31d1b3-a81e-11e7-9efe-000c291e9d01</Data>
  </EventData>
</Event>
---------------------------------------------------------------------

#9

All happened when I pushed the button

Untitled

After all the above I started the Manager Server again.

The problem is still remains, the button causes a crash of the server


#10

What happens when you import your accounting file to desktop edition? Does it still crash? How big is your file?


#11

@lubos, we don’t use desktop edition, we use server.Yes, still crash when I push the button. The file size is 12.779.520 bytes


#12

@lubos, the problem I think is because there is a recurring sale invoice, that its interval is every 0 weeks - months


#13

As soon as I change the interval, the program stopped crashes


#14

You are right. Fixed in the latest version (17.10.16)


#15

Thank you