# Unable to Download Backup From Cloud Version

**URL:** <https://forum.manager.io/t/unable-to-download-backup-from-cloud-version/65055>\
**Category:** Uncategorized\
**Created:** [September 10, 2025, 2:43am UTC](https://forum.manager.io/t/unable-to-download-backup-from-cloud-version/65055 "2025-09-10T02:43:41Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![husnain](https://avatars.discourse-cdn.com/v4/letter/h/a9a28c/32.png) [@husnain](https://forum.manager.io/u/husnain)\
**Post date:** [September 10, 2025, 2:43am UTC](https://forum.manager.io/t/unable-to-download-backup-from-cloud-version/65055/1 "2025-09-10T02:43:41Z")

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I have availed Cloud version Trail for 14 days after expiry of 14 days my backup crupted or not shown on account.

Please help to restore my backup file

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**Author:** ![Syed\_Salman\_Ali](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/syed_salman_ali/32/29255_2.png) [@Syed\_Salman\_Ali](https://forum.manager.io/u/Syed_Salman_Ali)\
**Post date:** [September 10, 2025, 2:52am UTC](https://forum.manager.io/t/unable-to-download-backup-from-cloud-version/65055/2 "2025-09-10T02:52:14Z")

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@husnain Welcome to forum.  
Please contact on **[support@manager.io](mailto:support@manager.io)**.

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**Author:** ![husnain](https://avatars.discourse-cdn.com/v4/letter/h/a9a28c/32.png) [@husnain](https://forum.manager.io/u/husnain)\
**Post date:** [September 10, 2025, 2:53am UTC](https://forum.manager.io/t/unable-to-download-backup-from-cloud-version/65055/3 "2025-09-10T02:53:52Z")

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Support pe email krnense backup mil jain ge…

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<div class="post-metadata">

**Author:** ![Syed\_Salman\_Ali](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/syed_salman_ali/32/29255_2.png) [@Syed\_Salman\_Ali](https://forum.manager.io/u/Syed_Salman_Ali)\
**Post date:** [September 10, 2025, 2:55am UTC](https://forum.manager.io/t/unable-to-download-backup-from-cloud-version/65055/4 "2025-09-10T02:55:45Z")

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Yes, email them they will send you the backup.

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**Author:** ![husnain](https://avatars.discourse-cdn.com/v4/letter/h/a9a28c/32.png) [@husnain](https://forum.manager.io/u/husnain)\
**Post date:** [September 10, 2025, 3:57am UTC](https://forum.manager.io/t/unable-to-download-backup-from-cloud-version/65055/5 "2025-09-10T03:57:01Z")

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Ok Thank You so much Salman Sb

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**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/system/32/2313_2.png) [@system](https://forum.manager.io/u/system)\
**Post date:** [September 10, 2026, 3:57am UTC](https://forum.manager.io/t/unable-to-download-backup-from-cloud-version/65055/6 "2026-09-10T03:57:03Z")

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Closed on September 10, 2026, 3:57am UTC

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