# Suspense account under Equity
**URL:** https://forum.manager.io/t/suspense-account-under-equity/3546
**Category:** Uncategorized
**Created:** [August 14, 2015, 12:16pm UTC](https://forum.manager.io/t/suspense-account-under-equity/3546 "2015-08-14T12:16:58Z")
**Posts on this page:** 12
**Page:** 1
### Author:  [@sam2](https://forum.manager.io/u/sam2)
#### Post date: [August 14, 2015, 12:16pm UTC](https://forum.manager.io/t/suspense-account-under-equity/3546/1 "2015-08-14T12:16:58Z")
Under my equity am having a figure for suspense, and the figure is from money i receive for petty cash. please help
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### Author:  [@Tut](https://forum.manager.io/u/Tut)
#### Post date: [August 14, 2015, 2:16pm UTC](https://forum.manager.io/t/suspense-account-under-equity/3546/2 "2015-08-14T14:16:59Z")
The `Suspense` account is where Manager puts incomplete transactions. That is, debit do not equal credits. If you received money in petty cash, here are the steps:
1. Enable the Cash Accounts tab via Customize in the left navigation pane.
2. Create a cash account.
3. In that account, click on the blue balance number.
4. Next click on Receive Money if the money is coming from outside the company. Click on Transfer if coming from a company bank account.
5. Complete the process, showing which account will be credited to offset the debit you are making to the cash account. (Manager knows this will be a debit to the cash account, so it will automatically make a credit to whichever account you choose.)
Notice when you do this that `Suspense` is the default account for the transaction. But never leave any transaction in `Suspense`, which is meaningless in accounting terms. It is there so the information is not lost.
If you don’t understand debits and credits, you are not ready to use Manager yet, because it is a double-entry accounting system. I recommend [http://www.accountingcoach.com](http://www.accountingcoach.com) for comprehensive, free tutorials.
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### Author:  [@sam2](https://forum.manager.io/u/sam2)
#### Post date: [August 14, 2015, 2:31pm UTC](https://forum.manager.io/t/suspense-account-under-equity/3546/3 "2015-08-14T14:31:49Z")
thank you very much
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### Author:  [@Maria\_April](https://forum.manager.io/u/Maria_April)
#### Post date: [January 21, 2018, 3:15pm UTC](https://forum.manager.io/t/suspense-account-under-equity/3546/4 "2018-01-21T15:15:57Z")
Hello Tut,
Help me too. Couldn’t trace this freight amount that just popped out under my suspense account.
Am I missing something?
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### Author:  [@Tut](https://forum.manager.io/u/Tut)
#### Post date: [January 21, 2018, 4:12pm UTC](https://forum.manager.io/t/suspense-account-under-equity/3546/5 "2018-01-21T16:12:38Z")
> [@Maria\_April](#):
>
> Am I missing something?
Yes. You don’t just have the freight problem, you have three problems. There should never be anything in _Suspense_. Read this Guide: [Manager Guides](https://guides.manager.io/7106).
Also read the Guides about adding accounts and setting up _Accounts payable_:
[https://guides.manager.io/9812](https://guides.manager.io/9812)
[https://guides.manager.io/9309](https://guides.manager.io/9309)
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### Author:  [@Maria\_April](https://forum.manager.io/u/Maria_April)
#### Post date: [January 23, 2018, 1:57pm UTC](https://forum.manager.io/t/suspense-account-under-equity/3546/6 "2018-01-23T13:57:51Z")
Hello Tut. Thanks. I still haven’t figured it out yet. This started when I corrected the starting balance of one freight account.
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### Author:  [@Brucanna](https://forum.manager.io/u/Brucanna)
#### Post date: [January 23, 2018, 11:00pm UTC](https://forum.manager.io/t/suspense-account-under-equity/3546/7 "2018-01-23T23:00:01Z")
If you are transferring from another accounting system I suggest that you try this.
1. Print off the closing Balance Sheet from the previous account System.
2. Print off Manager’s Reports \> General Ledger \> Starting Balances report.
3. Now reconcile the two reports by ticking off matching balances.
4. If the Manager report has an unticked balance, then perhaps that starting balances shouldn’t have been entered.
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### Author:  [@YOUNUS](https://forum.manager.io/u/YOUNUS)
#### Post date: [April 11, 2018, 3:29pm UTC](https://forum.manager.io/t/suspense-account-under-equity/3546/8 "2018-04-11T15:29:01Z")
help out this problem,
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### Author:  [@Tut](https://forum.manager.io/u/Tut)
#### Post date: [April 11, 2018, 3:57pm UTC](https://forum.manager.io/t/suspense-account-under-equity/3546/9 "2018-04-11T15:57:53Z")
You should read the thread before adding responses to it. The solution to your problem was already given: [Manager Cloud](https://guides.manager.io/7106).
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### Author:  [@YOUNUS](https://forum.manager.io/u/YOUNUS)
#### Post date: [April 11, 2018, 4:17pm UTC](https://forum.manager.io/t/suspense-account-under-equity/3546/11 "2018-04-11T16:17:14Z")
under cash account do i have create any sub account for sales receivable?
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### Author:  [@Tut](https://forum.manager.io/u/Tut)
#### Post date: [April 11, 2018, 5:00pm UTC](https://forum.manager.io/t/suspense-account-under-equity/3546/12 "2018-04-11T17:00:49Z")
No. The `Cash account` field appears because you are in the Cash Transactions tab. This is where you select which cash account the transaction is being entered in, such as _Petty cash_ or _Cash register_.
Your income account for the transaction is the `Account` field in the line item. Read the Guide: [Manager Cloud](https://guides.manager.io/7820).
If, by “sales receivable” you mean _Accounts receivable_, balances due from defined customers will be automatically posted there when you use a sales invoice, but not a cash receipt. See [Manager Cloud](https://guides.manager.io/7178).
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### Author:  [@Ealfardan](https://forum.manager.io/u/Ealfardan)
#### Post date: [January 18, 2023, 3:12pm UTC](https://forum.manager.io/t/suspense-account-under-equity/3546/13 "2023-01-18T15:12:01Z")