# Single Touch Payroll Phase 2 problems

**URL:** <https://forum.manager.io/t/single-touch-payroll-phase-2-problems/45327>\
**Category:** Uncategorized\
**Created:** [February 2, 2023, 11:41pm UTC](https://forum.manager.io/t/single-touch-payroll-phase-2-problems/45327 "2023-02-02T23:41:03Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![chris.chai](https://avatars.discourse-cdn.com/v4/letter/c/a88e57/32.png) [@chris.chai](https://forum.manager.io/u/chris.chai)\
**Post date:** [February 2, 2023, 11:41pm UTC](https://forum.manager.io/t/single-touch-payroll-phase-2-problems/45327/1 "2023-02-02T23:41:04Z")

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Hi there,

I have troubles using the single touch payroll.

Firstly, the export csv file does not contain ‘Income Stream Country code’ and singletouch.com.au does not accept it.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/f/a/faacca883ed0a12e767d672e77ea1bd1a8c794d6.png)

Secondly, when I create STP worksheet for certain period, even though I set period, the result always calculate YTD, and when I upload the csv file as period, singletouch.com.au calculates last reported value plus new event as a year to date value. This means YTD value is more than what it should be. This needs to be rectified asap. Thanks.

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**Author:** ![Patch](https://avatars.discourse-cdn.com/v4/letter/p/a183cd/32.png) [@Patch](https://forum.manager.io/u/Patch)\
**Post date:** [February 3, 2023, 3:00am UTC](https://forum.manager.io/t/single-touch-payroll-phase-2-problems/45327/2 "2023-02-03T03:00:21Z")

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On the single touch payroll web portal set:

- year to date values (so it automatically corrects past month’s error)
- fields imported

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**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [July 5, 2026, 8:08pm UTC](https://forum.manager.io/t/single-touch-payroll-phase-2-problems/45327/3 "2026-07-05T20:08:43Z")

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