Hello Team, I have noticed some status problem on the sales order tab. This occurs when the item quantity supplied is more than what is ordered. The status displayed is “partially delivered” which is not so. Kindly address the problem.
See attached screenshots for reference. Thank you.
My understanding is there is no universally applicable way of calculating he cost of goods until this is rectified, as it depends on what actually occurred in each individual case. Does the business need to
send the excess product received back
Pay for the extra received
accept the excess received as a free bonus on that delivery
As a result when it is rectified, as step change in cost of good may occur.