# Sales invoice - screen form jumbled

**URL:** <https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731>\
**Category:** Uncategorized\
**Created:** [March 6, 2018, 3:30am UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731 "2018-03-06T03:30:11Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![BBling](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bbling/32/13670_2.png) [@BBling](https://forum.manager.io/u/BBling)\
**Post date:** [March 6, 2018, 3:30am UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731/1 "2018-03-06T03:30:11Z")

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How do i get my invoices back to normal…

 ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/2X/7/75dce64129d8336336ef11794ebdcc4e9a44b09f.png)

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**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\
**Post date:** [March 6, 2018, 3:35am UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731/2 "2018-03-06T03:35:08Z")

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this is something new. what caused this to happen?

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**Author:** ![Brucanna](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/brucanna/32/1960_2.png) [@Brucanna](https://forum.manager.io/u/Brucanna)\
**Post date:** [March 6, 2018, 3:43am UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731/3 "2018-03-06T03:43:41Z")

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Does shutting Manager down and re-starting correct the screen form ?  
Which edition - Cloud or Desktop - and if Desktop, which version are you using ?

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**Author:** ![BBling](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bbling/32/13670_2.png) [@BBling](https://forum.manager.io/u/BBling)\
**Post date:** [March 6, 2018, 3:47am UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731/4 "2018-03-06T03:47:19Z")

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Desktop  
Manager 18.1.95  
No shutting down does not help

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**Author:** ![Brucanna](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/brucanna/32/1960_2.png) [@Brucanna](https://forum.manager.io/u/Brucanna)\
**Post date:** [March 6, 2018, 3:51am UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731/5 "2018-03-06T03:51:18Z")

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As your on the latest version - will list as a bug

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**Author:** ![BBling](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bbling/32/13670_2.png) [@BBling](https://forum.manager.io/u/BBling)\
**Post date:** [March 6, 2018, 3:51am UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731/6 "2018-03-06T03:51:59Z")

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Can it be fixed?

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**Author:** ![Brucanna](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/brucanna/32/1960_2.png) [@Brucanna](https://forum.manager.io/u/Brucanna)\
**Post date:** [March 6, 2018, 3:53am UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731/7 "2018-03-06T03:53:16Z")

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Once the Developer gets notification of the “bug” they will investigate and will respond back here.

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**Author:** ![BBling](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bbling/32/13670_2.png) [@BBling](https://forum.manager.io/u/BBling)\
**Post date:** [March 6, 2018, 3:53am UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731/8 "2018-03-06T03:53:30Z")

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k thank you

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**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\
**Post date:** [March 6, 2018, 10:06pm UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731/9 "2018-03-06T22:06:21Z")

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Any chance you could send backup file of this business to `bugs@manager.io`? You can rename the business, rename names of customers or whatever necessary.

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**Author:** ![novica](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/novica/32/7414_2.png) [@novica](https://forum.manager.io/u/novica)\
**Post date:** [March 6, 2018, 10:30pm UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731/10 "2018-03-06T22:30:26Z")

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Hm, a misalignment happens in sales invoices when another language is in use. This is probably not related to the problem above, and I’m guessing is there because the translated strings are longer. Anyway, having it reported might be useful. ![Screenshot_20180306_232644](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/2X/4/425999ff98e3cccd1bd63ec3aebebb05c386605e.png)

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<div class="post-metadata">

**Author:** ![BBling](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bbling/32/13670_2.png) [@BBling](https://forum.manager.io/u/BBling)\
**Post date:** [March 6, 2018, 10:38pm UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731/11 "2018-03-06T22:38:27Z")

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I have sent it through to you now.  
I also cant press any icons like receive money, email etc…

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<div class="post-metadata">

**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\
**Post date:** [March 6, 2018, 10:46pm UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731/12 "2018-03-06T22:46:10Z")

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@BBling I can’t reproduce this issue. Is this happening on this particular business or any business you have in Manager? Can you create new business and see if the problem is in the new business too?

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**Author:** ![BBling](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bbling/32/13670_2.png) [@BBling](https://forum.manager.io/u/BBling)\
**Post date:** [March 6, 2018, 11:00pm UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731/13 "2018-03-06T23:00:00Z")

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It wont let me add another business

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<div class="post-metadata">

**Author:** ![BBling](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bbling/32/13670_2.png) [@BBling](https://forum.manager.io/u/BBling)\
**Post date:** [March 6, 2018, 11:01pm UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731/14 "2018-03-06T23:01:37Z")

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It used to work so well then one day i opened it and it hadnt been used in a while and came up like that so i redownloaded the latest version hoping it would be fixed but nothing, so iv left it for a few months now i want my program back aghhh… ☹

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<div class="post-metadata">

**Author:** ![BBling](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bbling/32/13670_2.png) [@BBling](https://forum.manager.io/u/BBling)\
**Post date:** [March 6, 2018, 11:05pm UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731/15 "2018-03-06T23:05:06Z")

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It also wont let me open past back ups just todays one and when todays one opens it says Javascript Error

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<div class="post-metadata">

**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\
**Post date:** [March 6, 2018, 11:45pm UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731/16 "2018-03-06T23:45:01Z")

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On Windows, Manager is using Internet Explorer to display its user interface. And it requires Javascript to be enabled.

Have a look at these two topics which discuss the issue:

- [Cannot add Business](https://forum.manager.io/t/cannot-add-business/1680)
- [Cannot use, add, or remove a company](https://forum.manager.io/t/cannot-use-add-or-remove-a-company/7742)

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<div class="post-metadata">

**Author:** ![BBling](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/bbling/32/13670_2.png) [@BBling](https://forum.manager.io/u/BBling)\
**Post date:** [March 6, 2018, 11:54pm UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731/17 "2018-03-06T23:54:37Z")

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I reset my internet security settings… and my invoices are back to normal!!! and it all works!! thank you for all your help and time 🙂

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**Author:** ![Indinfer](https://avatars.discourse-cdn.com/v4/letter/i/ecb155/32.png) [@Indinfer](https://forum.manager.io/u/Indinfer)\
**Post date:** [March 13, 2018, 2:33am UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731/18 "2018-03-13T02:33:01Z")

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I’ll share what I found when using Chrome Browser (I have Manager Cloud Edition).

For some reason I don’t know why, and for the longest time, Chrome seems to get too full in some way. Then Manager and some web sites don’t work properly. Sometimes I can’t log into a web site and cannot log into Manager, either. The display of some web sites and Manager can be missing pictures and icons, and sometimes just seems all messed up.

So, what I do in Chrome is ctrl-h to display the history. Then I click on “Clear browsing data”. I clear everything except media licenses. I probably don’t need to clear everything. I have found that I do need to include cookies and that I need to include more categories than just cookies. I just haven’t done enough testing to figure out which categories. So, I clear everything except media licenses.

After I clear everything, everything works again. This appears to be a Chrome problem and have nothing to do with Manager. I think there is nothing that could be fixed in Manager that would keep this problem from happening.

I think I remember seeing this kind of thing happen in FireFox, but maybe less frequently.

So, maybe on any browser, even Internet Explorer, Edge, Maxthon, and any other, worth trying to clear the browser as described. When you clear cookies, you have to log into Manager Accounting again, as well as log into web sites again.

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<div class="post-metadata">

**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\
**Post date:** [March 13, 2018, 3:05am UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731/19 "2018-03-13T03:05:09Z")

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the problem notified on the topic initially was when using the desktop edition where no external browser is involved.

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<div class="post-metadata">

**Author:** ![Indinfer](https://avatars.discourse-cdn.com/v4/letter/i/ecb155/32.png) [@Indinfer](https://forum.manager.io/u/Indinfer)\
**Post date:** [March 13, 2018, 2:08pm UTC](https://forum.manager.io/t/sales-invoice-screen-form-jumbled/14731/20 "2018-03-13T14:08:04Z")

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Certainly true, for which I made sure to mention I am on cloud edition. I am thinking that the desktop edition is mostly the same C# code, same for all editions. Therefore, a problem in one edition has some likelihood of being a problem in all editions.

“Same C# code” is from this discussion: Post by lubos [https://forum.manager.io/t/manager-source-code/14290/5](https://forum.manager.io/t/manager-source-code/14290/5)

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