# Receipt not working

**URL:** <https://forum.manager.io/t/receipt-not-working/46147>\
**Category:** Uncategorized\
**Created:** [March 22, 2023, 11:31pm UTC](https://forum.manager.io/t/receipt-not-working/46147 "2023-03-22T23:31:59Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![artonwalls](https://avatars.discourse-cdn.com/v4/letter/a/d2c977/32.png) [@artonwalls](https://forum.manager.io/u/artonwalls)\
**Post date:** [March 22, 2023, 11:31pm UTC](https://forum.manager.io/t/receipt-not-working/46147/1 "2023-03-22T23:31:59Z")

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On the recently updated Manager for Windows the receipts payment for the invoice not working???

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**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [March 23, 2023, 1:27am UTC](https://forum.manager.io/t/receipt-not-working/46147/2 "2023-03-23T01:27:41Z")

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You need to furnish more information. Describe the circumstances and illustrate with screenshots. And how is the program not working?

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**Author:** ![artonwalls](https://avatars.discourse-cdn.com/v4/letter/a/d2c977/32.png) [@artonwalls](https://forum.manager.io/u/artonwalls)\
**Post date:** [March 23, 2023, 4:38am UTC](https://forum.manager.io/t/receipt-not-working/46147/3 "2023-03-23T04:38:33Z")

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Hi Tut, When I go to Sales Invoices and I want to make a receipt to an invoice I received payment from my client I select the balance due go to new receipt, and create it, if I go to the sale invoice again the invoice is still unpaid. It was not the way before. Is that due to the 23.3.21.732 update? can you help in this matter? thank you

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**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [March 23, 2023, 2:44pm UTC](https://forum.manager.io/t/receipt-not-working/46147/4 "2023-03-23T14:44:06Z")

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Where are screenshots of Edit screens and other relevant information? No one can help without information. We cannot see your records.

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**Author:** ![artonwalls](https://avatars.discourse-cdn.com/v4/letter/a/d2c977/32.png) [@artonwalls](https://forum.manager.io/u/artonwalls)\
**Post date:** [March 24, 2023, 4:49am UTC](https://forum.manager.io/t/receipt-not-working/46147/5 "2023-03-24T04:49:31Z")

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Hi, Tut, see attached Screenshots regarding the problem  
 ![Screenshot 2023-03-24 074210](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/2/c/2ca2f9ac584808005376577636806763f80b8f18.png)  
 ![Screenshot 2023-03-24 074604](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/8/6/86b141bc43c2799fe45dd429494e741763519e0a.png)

 ![Screenshot 2023-03-24 074729](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/f/c/fc808163446423de54928e12ba8dee99cb4ef982.png)  
in the section Sales invoices the invoices in question stay unpaid when I recorded a receipt for each.  
Can you help on this matter? Thank you  
Regards Gerard

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**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\
**Post date:** [March 24, 2023, 7:22am UTC](https://forum.manager.io/t/receipt-not-working/46147/6 "2023-03-24T07:22:46Z")

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You need to show the full edit screen of the invoices and receipts

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**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [July 5, 2026, 8:06pm UTC](https://forum.manager.io/t/receipt-not-working/46147/7 "2026-07-05T20:06:52Z")

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