# QR CODE problem **URL:** \ **Category:** Uncategorized\ **Created:** [November 16, 2024, 11:43am UTC](https://forum.manager.io/t/qr-code-problem/58249 "2024-11-16T11:43:00Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![Waleed\_Najm](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/waleed_najm/32/22370_2.png) [@Waleed\_Najm](https://forum.manager.io/u/Waleed_Najm)\ **Post date:** [November 16, 2024, 11:43am UTC](https://forum.manager.io/t/qr-code-problem/58249/1 "2024-11-16T11:43:00Z")
the qr code doesn’t appear on the sales invoice today ---
**Author:** ![Taher\_elmeshad](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/taher_elmeshad/32/51593_2.png) [@Taher\_elmeshad](https://forum.manager.io/u/Taher_elmeshad)\ **Post date:** [November 16, 2024, 1:06pm UTC](https://forum.manager.io/t/qr-code-problem/58249/2 "2024-11-16T13:06:30Z")
same here with me there is anyone replied you on that? ---
**Author:** ![Taher\_elmeshad](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/taher_elmeshad/32/51593_2.png) [@Taher\_elmeshad](https://forum.manager.io/u/Taher_elmeshad)\ **Post date:** [November 16, 2024, 1:08pm UTC](https://forum.manager.io/t/qr-code-problem/58249/3 "2024-11-16T13:08:26Z")
i am not using custom theme and facing same issue it start only today morning ---
**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\ **Post date:** [November 16, 2024, 1:14pm UTC](https://forum.manager.io/t/qr-code-problem/58249/4 "2024-11-16T13:14:49Z")
Please do not cross-post. I moved your post here, which is the most recent alert. ---
**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\ **Post date:** [November 16, 2024, 1:17pm UTC](https://forum.manager.io/t/qr-code-problem/58249/5 "2024-11-16T13:17:19Z")
The chance for both of you @Waleed_Najm and @Taher_elmeshad to get support increases when you follow [FAQ - Manager Forum](https://forum.manager.io/faq) more specifically: > - **Be specific.** Do not just tell us a feature does not work. Explain what you have done and why you think there is an issue. If your question relates to an apparent software problem (rather than an accounting topic), tell us your operating system (including the version), Manager edition (desktop, server, or cloud), and exactly what you think is wrong. If possible, post screen shots illustrating the problem. If your question is related to custom themes or custom reports, always post the code or report definition you have developed and the results it produces. Do not simply post a picture of something you want and ask other users to tell you how to achieve it. ---
**Author:** ![ibnrawaha](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ibnrawaha/32/41523_2.png) [@ibnrawaha](https://forum.manager.io/u/ibnrawaha)\ **Post date:** [November 16, 2024, 1:30pm UTC](https://forum.manager.io/t/qr-code-problem/58249/6 "2024-11-16T13:30:10Z")
Qr code stopped to show for Saudi Arabia for all the invoices the new and the old ones I am a cloud user and I did restart the server to avoid missing an update but still not working And I don’t use custom themes ---
**Author:** ![Zubair\_Aslam](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/zubair_aslam/32/52623_2.png) [@Zubair\_Aslam](https://forum.manager.io/u/Zubair_Aslam)\ **Post date:** [November 16, 2024, 1:45pm UTC](https://forum.manager.io/t/qr-code-problem/58249/7 "2024-11-16T13:45:58Z")
Dear Sir, We are Could Users for manager from long time. In the morning today the system was working good. But afternoon the QR code stopped showing up in our Manager IO system. I have shared the Screenshot of the invoice. It is very crucial to create QR code invoices in Saudi Arabia. Even the QR code stopped showing on our old invoices. There must be a bug or error in the system. Please help us solve this issue. ![Capture](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/5/9/590c7460f327837254ab2c489972855f1d836887.png) ---
**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\ **Post date:** [November 16, 2024, 7:46pm UTC](https://forum.manager.io/t/qr-code-problem/58249/8 "2024-11-16T19:46:52Z")
Please restart you cloud cloud server. See: [How do I restart my cloud server](https://forum.manager.io/t/how-do-i-restart-my-cloud-server/54528) This will fix the issue. ---
**Author:** ![killaruna04](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/killaruna04/32/26448_2.png) [@killaruna04](https://forum.manager.io/u/killaruna04)\ **Post date:** [January 8, 2025, 12:44pm UTC](https://forum.manager.io/t/qr-code-problem/58249/9 "2025-01-08T12:44:01Z")
Dear Lubos, I also have similar problem. For the past 2 days, QR codes stop showing in every quotes or sales invoices. I have restarted the cloud server as instructed but the problem is still there. Please help… ---
**Author:** ![killaruna04](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/killaruna04/32/26448_2.png) [@killaruna04](https://forum.manager.io/u/killaruna04)\ **Post date:** [January 9, 2025, 4:37am UTC](https://forum.manager.io/t/qr-code-problem/58249/10 "2025-01-09T04:37:28Z")
Dear Lubos, The problem has been resolved. All the QR codes now is showing again. Thanks ---
**Author:** ![eko](https://avatars.discourse-cdn.com/v4/letter/e/a8b319/32.png) [@eko](https://forum.manager.io/u/eko)\ **Post date:** [January 9, 2025, 5:13am UTC](https://forum.manager.io/t/qr-code-problem/58249/11 "2025-01-09T05:13:56Z")