# Production order form, not coming out right

**URL:** <https://forum.manager.io/t/production-order-form-not-coming-out-right/29058>\
**Category:** Uncategorized\
**Created:** [June 29, 2020, 7:11am UTC](https://forum.manager.io/t/production-order-form-not-coming-out-right/29058 "2020-06-29T07:11:10Z")\
**Posts on this page:** 14\
**Page:** 2

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**Author:** ![Mule1](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/mule1/32/43116_2.png) [@Mule1](https://forum.manager.io/u/Mule1)\
**Post date:** [July 1, 2020, 1:36pm UTC](https://forum.manager.io/t/production-order-form-not-coming-out-right/29058/21 "2020-07-01T13:36:21Z")

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@Lubos, Please note that this problem is happening even with Customer & Supplier Statements

 ![Screenshot (9)](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/6/f/6f95dbcdb327d54581d8d5e9e3a0c509738e7ed5.png) ![Screenshot (10)](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/2/3/23890e6980909af280c46f51d88580f9c0894ce6.png) ![Screenshot (11)](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/1/a/1a5450d00ad3672bd62f4794a50b7d6f0439aba8.png) ![Screenshot (12)](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/a/a/aad920aac2150a0251c4ee9173f2bc3e17ccefcb.png)

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**Author:** ![Mule1](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/mule1/32/43116_2.png) [@Mule1](https://forum.manager.io/u/Mule1)\
**Post date:** [July 1, 2020, 5:28pm UTC](https://forum.manager.io/t/production-order-form-not-coming-out-right/29058/22 "2020-07-01T17:28:16Z")

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Any suggestions of what to do with this programe. Do I need to backup, uninstall and download manager again?

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**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [July 1, 2020, 5:42pm UTC](https://forum.manager.io/t/production-order-form-not-coming-out-right/29058/23 "2020-07-01T17:42:36Z")

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First, please clarify what you are complaining about. Your subject mentions only production orders. Then you abruptly shifted to form layouts, mentioning production orders and invoices, without saying which type of invoice. Then you showed a piece of a sales invoice, followed by Edit screens for a sales quote. Then you shifted to a custom field form without saying what transaction type the custom field was for. Then you went back to a sales quote Edit screen for an empty quote. Then you showed part of a statement, and finally part of an empty sales quote again. I am sorry, but it is impossible to know what you are asking about unless you tell us.

Next, answer my earlier question: what happens when you delete the content in your custom field on whatever transaction type it is included on?

Then update your software. Your copy may be corrupted. Follow the procedure here: [Install or update desktop edition on Windows | Manager](https://www.manager.io/guides/22936).

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**Author:** ![Mule1](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/mule1/32/43116_2.png) [@Mule1](https://forum.manager.io/u/Mule1)\
**Post date:** [July 1, 2020, 6:08pm UTC](https://forum.manager.io/t/production-order-form-not-coming-out-right/29058/24 "2020-07-01T18:08:32Z")

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@Joe91 requested for the information below and I provided

> [@Joe91](#):
>
> Are you using custom fields?

> [@Joe91](#):
>
> Show the full edit screen for the Sales Quote, please

> [@Joe91](#):
>
> Now show the rest of the edit screen for the Sales Quote

> [@Joe91](#):
>
> Can you show the edit screen for the Sales Quote custom field Note?

> [@Tut](#):
>
> Then you asked me to show this. So those screen shots were in response to your requirements.  
> You will need to capture it in sections by scrolling down. I am looking to see how you implemented this in HTML.

You could be right that I raised my concern based on production orders before realizing that the problem extended to not only production orders but also other forms as I indicated. The issue at hand is the layout of these forms being distorted as demonstrated in the screen shots shared of the sales quotes and the customer statement for example. If you have noticed, the total column does not align as it should.  
Let me remind you too that this problem was first encountered after updating to 20.7.54. I thought updating to the higher version from 20.7.54 to 20.7.55 would resolve the issue but to no avail. So I DO NOT SEE how I have changed my complaint as my complaint is still the same and that all the screen were asked of me to share. I have also tried to delete the content in my custom field and no change at all.

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**Author:** ![itmoto](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/itmoto/32/12177_2.png) [@itmoto](https://forum.manager.io/u/itmoto)\
**Post date:** [July 1, 2020, 6:15pm UTC](https://forum.manager.io/t/production-order-form-not-coming-out-right/29058/25 "2020-07-01T18:15:46Z")

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Try a different inbuilt theme to see if the problem persists.

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**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [July 1, 2020, 6:20pm UTC](https://forum.manager.io/t/production-order-form-not-coming-out-right/29058/26 "2020-07-01T18:20:28Z")

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@Mule1, you first wrote:

> [@Mule1](#):
>
> my inventory cost on hand, cost of goods sold and inventory right offs has gone up.

Then you veered off onto the layout issue, which had nothing specific to do with production orders. The impression you created at that point was that the numbers were distorted. Much of the following discussion was illustrated by partial screen shots and unexplained shifts from one form to another. All that produces confusion among those of us who cannot see your records.

Even now, we do not know which forms have custom fields and which do not. We also do not know if the custom fields you have are being filled by Form Defaults or manually.

When no one else can reproduce this problem, tiny details matter.

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**Author:** ![Mule1](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/mule1/32/43116_2.png) [@Mule1](https://forum.manager.io/u/Mule1)\
**Post date:** [July 1, 2020, 6:29pm UTC](https://forum.manager.io/t/production-order-form-not-coming-out-right/29058/27 "2020-07-01T18:29:38Z")

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@Tut, again please check the heading of this post. It does not talk about amounts but forms. I am not sure why you refuse to understand. Anyway, I rest my case.

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**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\
**Post date:** [July 1, 2020, 9:10pm UTC](https://forum.manager.io/t/production-order-form-not-coming-out-right/29058/28 "2020-07-01T21:10:43Z")

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I come to the conclusion that it is your installation which is causing the problem and not Manager.

Your problem can not be reproduced by other users on this forum

What version and edition are you using?  
On what platform PC, Mac, Linux,  
What version of OS?

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<div class="post-metadata">

**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\
**Post date:** [July 1, 2020, 9:33pm UTC](https://forum.manager.io/t/production-order-form-not-coming-out-right/29058/29 "2020-07-01T21:33:40Z")

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> [@Mule1](#):
>
> I am not sure why you refuse to understand.

I don’t refuse to understand, @Mule1. I was puzzled from the beginning by the difference between your title and your first post. While you mentioned the word _form_, the things you complained about were account balances and transactions. That created an impression you thought your production orders were causing financial problems. Since you did not originally post a screen shot, you might have at least said something like “The total box is displaced under the Description column instead of being under the Amount column.” People would have known you had a graphic issue.

You will obtain help faster and more willingly if you take time to explain rather than expect others to understand problems they cannot see. You can be fairly confident that until someone can duplicate your problem, no one will be working to resolve it. So it is in your best interest to answer questions rather than argue with those trying to help. We ask questions to confirm or reject possibilities. If you knew why we were asking, you would not need our help, but could sort out your problem by yourself.

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<div class="post-metadata">

**Author:** ![Mule1](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/mule1/32/43116_2.png) [@Mule1](https://forum.manager.io/u/Mule1)\
**Post date:** [July 4, 2020, 11:40am UTC](https://forum.manager.io/t/production-order-form-not-coming-out-right/29058/30 "2020-07-04T11:40:00Z")

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> [@Joe91](#):
>
> I come to the conclusion that it is your installation which is causing the problem and not Manager.

I think so too. I tried to backup my Data and opened it on my Laptop windows 10 and it worked perfectly

> [@Joe91](#):
>
> What version and edition are you using?  
> On what platform PC, Mac, Linux,  
> What version of OS?

Am using the PC. windows 10.

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<div class="post-metadata">

**Author:** ![Mule1](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/mule1/32/43116_2.png) [@Mule1](https://forum.manager.io/u/Mule1)\
**Post date:** [July 4, 2020, 11:52am UTC](https://forum.manager.io/t/production-order-form-not-coming-out-right/29058/31 "2020-07-04T11:52:10Z")

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I have updated to 20.7.59. and still the same problem of totals displacement for all forms with Totals at the bottom but this time i believe it has nothing to do with manager but could be the operating software. I have very little understanding of computers and I need to use this PC for my work. Any ideas.

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**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\
**Post date:** [July 4, 2020, 12:16pm UTC](https://forum.manager.io/t/production-order-form-not-coming-out-right/29058/32 "2020-07-04T12:16:29Z")

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did you recently update Windows?  
have you tried a full uninstall and reinstalling Manager?  
after uninstalling i recommend you use [CCleaner](https://www.ccleaner.com/) to delete temporary files and registry issues before reinstalling Manager.

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<div class="post-metadata">

**Author:** ![Mule1](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/mule1/32/43116_2.png) [@Mule1](https://forum.manager.io/u/Mule1)\
**Post date:** [July 4, 2020, 1:44pm UTC](https://forum.manager.io/t/production-order-form-not-coming-out-right/29058/33 "2020-07-04T13:44:05Z")

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> [@sharpdrivetek](#):
>
> did you recently update Windows?

@sharpdrivetek, no I did not update windows recently, but am thinking maybe I should and see what happens.

> [@sharpdrivetek](#):
>
> have you tried a full uninstall and reinstalling Manager?

Yes I have done that several times but nothing is happening

> [@sharpdrivetek](#):
>
> after uninstalling i recommend you use [CCleaner](https://www.ccleaner.com/) to delete temporary files and registry issues before reinstalling Manager.

With regards to this, let me try to uninstall again and see what happens, thank you.

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<div class="post-metadata">

**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [January 18, 2023, 2:54pm UTC](https://forum.manager.io/t/production-order-form-not-coming-out-right/29058/34 "2023-01-18T14:54:56Z")

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