# Problem with installation

**URL:** <https://forum.manager.io/t/problem-with-installation/38582>\
**Category:** Uncategorized\
**Created:** [December 11, 2021, 9:14am UTC](https://forum.manager.io/t/problem-with-installation/38582 "2021-12-11T09:14:39Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![pandhm](https://avatars.discourse-cdn.com/v4/letter/p/fbc32d/32.png) [@pandhm](https://forum.manager.io/u/pandhm)\
**Post date:** [December 11, 2021, 9:14am UTC](https://forum.manager.io/t/problem-with-installation/38582/1 "2021-12-11T09:14:39Z")

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Windows 7 64bit  
Manager desktop 21.11.67  
Every time I start the program it installs WEB View, after the installation, manager begins, but when I push “Customize” and choose new tabs to be shown the button Update, although is active, is pushed, but nothing happens

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**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\
**Post date:** [December 11, 2021, 9:22am UTC](https://forum.manager.io/t/problem-with-installation/38582/2 "2021-12-11T09:22:34Z")

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> [@pandhm](#):
>
> Every time I start the program it installs WEB View

what do you mean every time you start the program? did you mean to say install the program?  
also, I do not think webview is installed every time when you update Manager version unless you are uninstalling Manager first before installing the newer version which is not necessary.

> [@pandhm](#):
>
> but when I push “Customize” and choose new tabs to be shown the button Update, although is active, is pushed, but nothing happens

no such issues encountered on Windows 10 x64.

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**Author:** ![pandhm](https://avatars.discourse-cdn.com/v4/letter/p/fbc32d/32.png) [@pandhm](https://forum.manager.io/u/pandhm)\
**Post date:** [December 11, 2021, 9:25am UTC](https://forum.manager.io/t/problem-with-installation/38582/3 "2021-12-11T09:25:45Z")

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> [@sharpdrivetek](#):
>
> what do you mean every time you start the program? did you mean to say install the program?  
> also, I do not think webview is installed every time when you update Manager version unless you are uninstalling Manager first before installing the newer version which is not necessary.

I have install Manager, and every time I start it, it starts installation of WEBView2

> [@sharpdrivetek](#):
>
> no such issues encountered on Windows 10 x64.

I am talking about window 7 64bit

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**Author:** ![Omnipotent.inc](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/omnipotent.inc/32/35374_2.png) [@Omnipotent.inc](https://forum.manager.io/u/Omnipotent.inc)\
**Post date:** [December 11, 2021, 9:29am UTC](https://forum.manager.io/t/problem-with-installation/38582/4 "2021-12-11T09:29:37Z")

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> [@pandhm](#):
>
> I have install Manager, and every time I start it, it starts installation of WEBView2

WebView 2 is Req To Use Manager Properly.  
Every Time you start It starts Installing  
let Webview 2 Installed And then use manager.  
This is not a error.

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**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\
**Post date:** [December 11, 2021, 9:36am UTC](https://forum.manager.io/t/problem-with-installation/38582/5 "2021-12-11T09:36:38Z")

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> [@pandhm](#):
>
> I have install Manager, and every time I start it, it starts installation of WEBView2

this is only possible if you have not installed webview2 initially which is a requirement for running Manager correctly.

> [@pandhm](#):
>
> I am talking about window 7 64bit

yes i understood. the answer was to identify whether the problem is common for everyone and it looks like it is not. try updating the latest webview2 and .NET for your OS and check again.

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**Author:** ![RJA](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@RJA](https://forum.manager.io/u/RJA)\
**Post date:** [December 14, 2021, 9:54am UTC](https://forum.manager.io/t/problem-with-installation/38582/6 "2021-12-14T09:54:28Z")

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> [@sharpdrivetek](#):
>
> version

i install webview2 but after installation manages runs but i am unable to pass any entry. please guide

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**Author:** ![Omnipotent.inc](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/omnipotent.inc/32/35374_2.png) [@Omnipotent.inc](https://forum.manager.io/u/Omnipotent.inc)\
**Post date:** [December 14, 2021, 12:21pm UTC](https://forum.manager.io/t/problem-with-installation/38582/7 "2021-12-14T12:21:57Z")

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Is there any error message coming. What is Happned when you try to pass entry.  
Please post Screenshots.

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**Author:** ![RJA](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@RJA](https://forum.manager.io/u/RJA)\
**Post date:** [December 16, 2021, 10:33am UTC](https://forum.manager.io/t/problem-with-installation/38582/8 "2021-12-16T10:33:05Z")

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![Screenshot 2021-12-14 140347](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/5/3/5382d823e87398e9fd1cc34c1e4bba81d2b916f2.jpeg)  
this msg comes some time but normally manager runs and no error msg shows up but some times this error msg shows  
i think there is problem with webview2 , but i manually installed it many times and then manager let it install many time , but nothing happened , manager runs but unabale to pass any entry and update any entry

 ![Screenshot 2021-12-16 153158](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/5/0/501d3c55d7d064668915010ad882454196e694af.jpeg)

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**Author:** ![RJA](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@RJA](https://forum.manager.io/u/RJA)\
**Post date:** [December 16, 2021, 10:37am UTC](https://forum.manager.io/t/problem-with-installation/38582/9 "2021-12-16T10:37:31Z")

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when i runs manager then webview2 start downloading and then installing and then manager open automatically but when i try to pass any entry or edit any entry that screen shows.

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**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\
**Post date:** [December 16, 2021, 10:44am UTC](https://forum.manager.io/t/problem-with-installation/38582/10 "2021-12-16T10:44:50Z")

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- uninstall Manager and webview2 completely.
- restart your system.
- run CCleaner or similar program to delete temporary files and fix the registry.
- download and install webview2 first from [WebView2 - Microsoft Edge Developer](https://developer.microsoft.com/en-us/microsoft-edge/webview2/#download-section)
- then install the latest version of Manager.

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<div class="post-metadata">

**Author:** ![RJA](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@RJA](https://forum.manager.io/u/RJA)\
**Post date:** [December 16, 2021, 12:26pm UTC](https://forum.manager.io/t/problem-with-installation/38582/11 "2021-12-16T12:26:19Z")

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i tried it , 4 times but same issue

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<div class="post-metadata">

**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\
**Post date:** [December 16, 2021, 12:44pm UTC](https://forum.manager.io/t/problem-with-installation/38582/12 "2021-12-16T12:44:39Z")

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Windows 7 was released in 2009 - it is 12 years old now.

Microsoft ended mainstream support in 2015 and extended support in 2020

I think it is time to update to a newer version of Windows - you could possibly install Windows 10 on your PC depending on its hardware, but if it is also very old, perhaps a hardware upgrade is the way to go

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**Author:** ![RJA](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@RJA](https://forum.manager.io/u/RJA)\
**Post date:** [December 16, 2021, 12:48pm UTC](https://forum.manager.io/t/problem-with-installation/38582/13 "2021-12-16T12:48:43Z")

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![Screenshot 2021-12-16 174722](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/0/2/0222ab510a91e67b47b5a49f780fb9ccdac29b6a.jpeg)  
I,m using updated version of every thing but i am unable to run manager

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<div class="post-metadata">

**Author:** ![sharpdrivetek](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/sharpdrivetek/32/34244_2.png) [@sharpdrivetek](https://forum.manager.io/u/sharpdrivetek)\
**Post date:** [December 16, 2021, 1:00pm UTC](https://forum.manager.io/t/problem-with-installation/38582/14 "2021-12-16T13:00:14Z")

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there is no reason Manager would not run on the system specs you have provided unless there are issues related to registry and temporary files. I have similar specs to yours and I do not face any such issues with Manager.  
so this is an issue not related to Manager which unfortunately you will have to troubleshoot yourself because you are the only person having access to your system.  
also, make sure you have not disabled Microsoft Edge on your system.

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<div class="post-metadata">

**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\
**Post date:** [December 16, 2021, 1:05pm UTC](https://forum.manager.io/t/problem-with-installation/38582/15 "2021-12-16T13:05:03Z")

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Sorry, I was reading back to top of the topic.

My version is similar - a bit more up to date, but I certainly did not have any problems with the previous version, so it would seem to be a problem with your PC and possible some of the security features on it

 ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/9/9/99d06b1d47440dd5d421376997d523d216e41ccc.png)

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<div class="post-metadata">

**Author:** ![RJA](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@RJA](https://forum.manager.io/u/RJA)\
**Post date:** [December 16, 2021, 1:07pm UTC](https://forum.manager.io/t/problem-with-installation/38582/16 "2021-12-16T13:07:49Z")

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may be an issue with my pc, thanks to all

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<div class="post-metadata">

**Author:** ![RJA](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@RJA](https://forum.manager.io/u/RJA)\
**Post date:** [December 16, 2021, 1:10pm UTC](https://forum.manager.io/t/problem-with-installation/38582/17 "2021-12-16T13:10:34Z")

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is there any method of running manager in internet explorer , because in previous updates there was an option of fall back to IE

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<div class="post-metadata">

**Author:** ![RJA](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@RJA](https://forum.manager.io/u/RJA)\
**Post date:** [December 16, 2021, 1:11pm UTC](https://forum.manager.io/t/problem-with-installation/38582/18 "2021-12-16T13:11:57Z")

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I havnt face any kind of installation problem in 5 years

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<div class="post-metadata">

**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\
**Post date:** [December 16, 2021, 1:12pm UTC](https://forum.manager.io/t/problem-with-installation/38582/19 "2021-12-16T13:12:04Z")

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What version of webview have you installed?

Mine runs  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/5/2/52377c4e49d7c10905086c6a8ce1e302f05cb821.png)

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<div class="post-metadata">

**Author:** ![RJA](https://avatars.discourse-cdn.com/v4/letter/r/ecccb3/32.png) [@RJA](https://forum.manager.io/u/RJA)\
**Post date:** [December 16, 2021, 1:13pm UTC](https://forum.manager.io/t/problem-with-installation/38582/20 "2021-12-16T13:13:05Z")

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![Screenshot 2021-12-16 181239](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/4/4/44463e4f2a31202c0eb722539a1131f43b8cfc83.jpeg)

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