# Problem during update

**URL:** <https://forum.manager.io/t/problem-during-update/63480>\
**Category:** Uncategorized\
**Created:** [June 26, 2025, 3:27am UTC](https://forum.manager.io/t/problem-during-update/63480 "2025-06-26T03:27:01Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Kandrossy](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/kandrossy/32/25588_2.png) [@Kandrossy](https://forum.manager.io/u/Kandrossy)\
**Post date:** [June 26, 2025, 3:27am UTC](https://forum.manager.io/t/problem-during-update/63480/1 "2025-06-26T03:27:02Z")

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Hellow since the day before yesterday i have a problem when Try to Update the Software the Code i Get : **"Error in parsing the app package**." How can i solve that

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**Author:** ![Najrash](https://avatars.discourse-cdn.com/v4/letter/n/898d66/32.png) [@Najrash](https://forum.manager.io/u/Najrash)\
**Post date:** [June 26, 2025, 6:51am UTC](https://forum.manager.io/t/problem-during-update/63480/2 "2025-06-26T06:51:34Z")

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Please explain in detail

Are you using the desktop or cloud version?  
What update are you talking about?  
How did you try doing the update?

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<div class="post-metadata">

**Author:** ![Kandrossy](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/kandrossy/32/25588_2.png) [@Kandrossy](https://forum.manager.io/u/Kandrossy)\
**Post date:** [June 26, 2025, 7:12am UTC](https://forum.manager.io/t/problem-during-update/63480/3 "2025-06-26T07:12:19Z")

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I use a desktop

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**Author:** ![Joe91](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/joe91/32/35781_2.png) [@Joe91](https://forum.manager.io/u/Joe91)\
**Post date:** [June 26, 2025, 8:31am UTC](https://forum.manager.io/t/problem-during-update/63480/4 "2025-06-26T08:31:32Z")

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Presumably you mean the desktop version of Manager

What version are you trying to install - Windows, Mac, Linux ?

Where did you download the update from?

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<div class="post-metadata">

**Author:** ![Kandrossy](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/kandrossy/32/25588_2.png) [@Kandrossy](https://forum.manager.io/u/Kandrossy)\
**Post date:** [June 27, 2025, 2:36pm UTC](https://forum.manager.io/t/problem-during-update/63480/5 "2025-06-27T14:36:23Z")

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Windows  
Sorry can i connect you through  
Anydesk app so that you can save me  
Version 25.6.27.2434 up to the Currently day all I failed

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**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [June 27, 2025, 8:38pm UTC](https://forum.manager.io/t/problem-during-update/63480/6 "2025-06-27T20:38:28Z")

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It could be due to many reasons:

- Downloading from unofficial source
- Downloading an incompatible version (i.e 64 bit when you realy need 32 bit)
- Corruption in your downloaded file
- Corruption in your machine’s file system

Please redownload using official links and see if one of them works:

- [Manager for Windows 64bit](https://github.com/Manager-io/Manager/releases/latest/download/Manager-win-x64.msix)
- [Manager for Windows 32bit](https://github.com/Manager-io/Manager/releases/latest/download/Manager-win-x86.msix)

If neither work, this means that there’s something wrong with your device. You can confirm this by trying to install the files on another device.