# Printing problem with thermal printer **URL:** \ **Category:** Uncategorized\ **Created:** [June 24, 2026, 1:46pm UTC](https://forum.manager.io/t/printing-problem-with-thermal-printer/68699 "2026-06-24T13:46:53Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![Matembe](https://avatars.discourse-cdn.com/v4/letter/m/db5fbb/32.png) [@Matembe](https://forum.manager.io/u/Matembe)\ **Post date:** [June 24, 2026, 1:46pm UTC](https://forum.manager.io/t/printing-problem-with-thermal-printer/68699/1 "2026-06-24T13:46:53Z")
Hello someone please help me how to set up my my printer I’m trying to print my invoices by using thermal printer but Data seen half on a printed Document what should I do? I have provided my printer details and the printed Document I have tried all set up but failed I’m using cloud edition in widow 10 and 11. ![IMG_20260624_151307_230](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/d/9/d95e20d9aab9fd148bd1613f92bb4fbff70f7d3c.jpeg) ![IMG_20260624_120100_537](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/1/a/1aa137127d899d2c2bf207f8098ed966a34b97db.jpeg) ---
**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\ **Post date:** [June 24, 2026, 2:45pm UTC](https://forum.manager.io/t/printing-problem-with-thermal-printer/68699/2 "2026-06-24T14:45:57Z")
Hello @Matembe, The fix is easy.Just measure out the width of your paper and give it to any AI agent and tell it to fit the printed output to the width. You need to follow these instructions here: > [@New themes are here](https://forum.manager.io/t/new-themes-are-here/68097/46): > > Where is this I have desk top and just downloaded version 26.5.19.3624 on windows11 64bit ChatGPT is saying the template I copied and pasted does not add up like a profit and loss we can not use it for a custom theme. I was try to do a monthly comparison P&L and I want to copy and paste it into other business