# Possible bug with multi-page Accounts Receivable drill-down **URL:** \ **Category:** Uncategorized\ **Created:** [May 21, 2018, 7:27pm UTC](https://forum.manager.io/t/possible-bug-with-multi-page-accounts-receivable-drill-down/16013 "2018-05-21T19:27:34Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![pandhm](https://avatars.discourse-cdn.com/v4/letter/p/fbc32d/32.png) [@pandhm](https://forum.manager.io/u/pandhm)\ **Post date:** [May 21, 2018, 7:27pm UTC](https://forum.manager.io/t/possible-bug-with-multi-page-accounts-receivable-drill-down/16013/1 "2018-05-21T19:27:34Z")
From the summary if you choose Account receivable you can see all the customers that their balance are not zero. In the first page when you pick a “Balance” you moved to a page where you can see all the credits and Debits of this customer and how this balance is occurred, but if you choose a Balance in the second page of the Accounts receivable report you can’t, you can see only the total amount of Debit and the total amount of Credit. ---
**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\ **Post date:** [May 21, 2018, 7:42pm UTC](https://forum.manager.io/t/possible-bug-with-multi-page-accounts-receivable-drill-down/16013/2 "2018-05-21T19:42:05Z")
Two questions before moving this to the Bugs category: 1. Does the same thing happen in _Accounts payable_? 2. Can you post screen shots to illustrate this? I can’t reproduce it because none of my test companies have that many customers with balances due. ---
**Author:** ![pandhm](https://avatars.discourse-cdn.com/v4/letter/p/fbc32d/32.png) [@pandhm](https://forum.manager.io/u/pandhm)\ **Post date:** [May 21, 2018, 8:00pm UTC](https://forum.manager.io/t/possible-bug-with-multi-page-accounts-receivable-drill-down/16013/3 "2018-05-21T20:00:18Z")
Yes indeed, the same happens to Account payable ![image](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/2X/2/22b367e3f28aa9c456eaa47c5421331c65001648.png) ---
**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\ **Post date:** [May 21, 2018, 8:15pm UTC](https://forum.manager.io/t/possible-bug-with-multi-page-accounts-receivable-drill-down/16013/4 "2018-05-21T20:15:58Z")
Your illustrations show something different from what you described. You said, “…if you choose a Balance in the second page….” I thought you were referring to a balance for a customer listed on the second page of the drill-down report for _Accounts receivable_. But your screen shot shows a second page without any balances. You are showing a drill-down report on a specific customer’s balance, not on _Accounts receivable_. It appears that the drill-down report for this customer was just long enough that the totals for debits and credits did not fit on the first page. So they were carried over to an additional page that shows nothing else. Notice that your page number is “Page 2 of 1”. That means your list of contributing transactions only covered one page. ---
**Author:** ![pandhm](https://avatars.discourse-cdn.com/v4/letter/p/fbc32d/32.png) [@pandhm](https://forum.manager.io/u/pandhm)\ **Post date:** [May 21, 2018, 8:23pm UTC](https://forum.manager.io/t/possible-bug-with-multi-page-accounts-receivable-drill-down/16013/5 "2018-05-21T20:23:48Z")
Debits and Credits of this customers are not equal, so the balance of this customer, who appears in the second page of account receivables is not 0. This means that the report should show all the debits and credits of this customer, which is not. Is it clear now? ---
**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\ **Post date:** [May 21, 2018, 8:29pm UTC](https://forum.manager.io/t/possible-bug-with-multi-page-accounts-receivable-drill-down/16013/6 "2018-05-21T20:29:11Z")
No, it is not clear. You have not illustrated the problem, only described it. A complete series of screen shots is necessary. ---
**Author:** ![pandhm](https://avatars.discourse-cdn.com/v4/letter/p/fbc32d/32.png) [@pandhm](https://forum.manager.io/u/pandhm)\ **Post date:** [May 22, 2018, 6:22am UTC](https://forum.manager.io/t/possible-bug-with-multi-page-accounts-receivable-drill-down/16013/7 "2018-05-22T06:22:20Z")
I think that @lubos has to check it. It is clear to me that the screen shoot I upload is not right since it should show all the debits and credits of the customer ---
**Author:** ![pandhm](https://avatars.discourse-cdn.com/v4/letter/p/fbc32d/32.png) [@pandhm](https://forum.manager.io/u/pandhm)\ **Post date:** [May 22, 2018, 6:27am UTC](https://forum.manager.io/t/possible-bug-with-multi-page-accounts-receivable-drill-down/16013/8 "2018-05-22T06:27:33Z")
This is the second page of the Account receivable report ![Screenshot-2018-5-22%20-%20Accounts%20receivable](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/2X/4/441793d505d23f92909d0c1fa3ee38bfd0b31db7.png) ---
**Author:** ![pandhm](https://avatars.discourse-cdn.com/v4/letter/p/fbc32d/32.png) [@pandhm](https://forum.manager.io/u/pandhm)\ **Post date:** [May 22, 2018, 6:29am UTC](https://forum.manager.io/t/possible-bug-with-multi-page-accounts-receivable-drill-down/16013/9 "2018-05-22T06:29:56Z")
and this is the report of the customer with the balance 31.625,76, which should not be like this! ![Screenshot-2018-5-22%20-%20Customer%20](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/2X/d/db48536f949bade0f82bde7329d8a6c4d0a27c7c.png) ---
**Author:** ![compuit](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/compuit/32/66_2.png) [@compuit](https://forum.manager.io/u/compuit)\ **Post date:** [May 22, 2018, 9:17am UTC](https://forum.manager.io/t/possible-bug-with-multi-page-accounts-receivable-drill-down/16013/10 "2018-05-22T09:17:45Z")
I can confirm this is a problem as discribed by pandhm affecting consecutive pages. ---
**Author:** ![Tut](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/tut/32/3286_2.png) [@Tut](https://forum.manager.io/u/Tut)\ **Post date:** [May 22, 2018, 11:58am UTC](https://forum.manager.io/t/possible-bug-with-multi-page-accounts-receivable-drill-down/16013/11 "2018-05-22T11:58:25Z")
Moved to the bugs category. ---
**Author:** ![lubos](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/lubos/32/62798_2.png) [@lubos](https://forum.manager.io/u/lubos)\ **Post date:** [May 23, 2018, 12:48am UTC](https://forum.manager.io/t/possible-bug-with-multi-page-accounts-receivable-drill-down/16013/12 "2018-05-23T00:48:43Z")
Fixed in the latest version (18.5.13) ---
**Author:** ![compuit](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/compuit/32/66_2.png) [@compuit](https://forum.manager.io/u/compuit)\ **Post date:** [May 23, 2018, 12:44pm UTC](https://forum.manager.io/t/possible-bug-with-multi-page-accounts-receivable-drill-down/16013/13 "2018-05-23T12:44:57Z")
Excellent, thank you. ---
**Author:** ![pandhm](https://avatars.discourse-cdn.com/v4/letter/p/fbc32d/32.png) [@pandhm](https://forum.manager.io/u/pandhm)\ **Post date:** [May 24, 2018, 6:45am UTC](https://forum.manager.io/t/possible-bug-with-multi-page-accounts-receivable-drill-down/16013/14 "2018-05-24T06:45:18Z")
Thank you ---
**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\ **Post date:** [January 18, 2023, 3:10pm UTC](https://forum.manager.io/t/possible-bug-with-multi-page-accounts-receivable-drill-down/16013/15 "2023-01-18T15:10:55Z")