# PDF conversion failed **URL:** \ **Category:** Uncategorized\ **Created:** [August 7, 2025, 11:36pm UTC](https://forum.manager.io/t/pdf-conversion-failed/64469 "2025-08-07T23:36:24Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![dreinemann99](https://avatars.discourse-cdn.com/v4/letter/d/e8c25b/32.png) [@dreinemann99](https://forum.manager.io/u/dreinemann99)\ **Post date:** [August 7, 2025, 11:36pm UTC](https://forum.manager.io/t/pdf-conversion-failed/64469/1 "2025-08-07T23:36:24Z")
We cannot email quotes, orders, or naything where the PDF Generator used to be, it’s now gone! I cannot create a PDF. All stopped working today! Windows 10, Cloud Version **25.8.7.2573** ---
**Author:** ![mbooth](https://avatars.discourse-cdn.com/v4/letter/m/858c86/32.png) [@mbooth](https://forum.manager.io/u/mbooth)\ **Post date:** [August 7, 2025, 11:53pm UTC](https://forum.manager.io/t/pdf-conversion-failed/64469/2 "2025-08-07T23:53:59Z")
I’m have the same issue with invoices in cloud version 25.8.7.2573. the pdf button just has the circle spinning for a maybe a minute and then it takes you to the business page. I havent had this issue previously and we generated invoices with the PDF button 2 days ago. ---
**Author:** ![MelissaS](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@MelissaS](https://forum.manager.io/u/MelissaS)\ **Post date:** [August 8, 2025, 12:13am UTC](https://forum.manager.io/t/pdf-conversion-failed/64469/3 "2025-08-08T00:13:26Z")
We are having the same issue too, also only stopped working for us today. We have cloud edition, version **25.8.7.2573.** ---
**Author:** ![dreinemann99](https://avatars.discourse-cdn.com/v4/letter/d/e8c25b/32.png) [@dreinemann99](https://forum.manager.io/u/dreinemann99)\ **Post date:** [August 8, 2025, 12:19am UTC](https://forum.manager.io/t/pdf-conversion-failed/64469/4 "2025-08-08T00:19:43Z")
I cannot even save as a PDF from the print screen and attach to email. That would be very tedious but it doesn’t work anyway. I used mine successfully yesterday and this morning all fails! Also have version **25.8.7.2573** ---
**Author:** ![mototoys](https://avatars.discourse-cdn.com/v4/letter/m/3da27b/32.png) [@mototoys](https://forum.manager.io/u/mototoys)\ **Post date:** [August 8, 2025, 12:37am UTC](https://forum.manager.io/t/pdf-conversion-failed/64469/5 "2025-08-08T00:37:44Z")
Looks like I’m not the only with .pdf creation issue. I click on “pdf” tab and just get spinning arrows for 30 seconds, then the page reverts back to my opening “Businesses” page. ---
**Author:** ![cjacobo](https://avatars.discourse-cdn.com/v4/letter/c/e5b9ba/32.png) [@cjacobo](https://forum.manager.io/u/cjacobo)\ **Post date:** [August 8, 2025, 12:45am UTC](https://forum.manager.io/t/pdf-conversion-failed/64469/6 "2025-08-08T00:45:19Z")
Hi. It might be a temporary technical problem. If your company does not handle large volume of invoices, then just “print” to a PDF format, then attach to your emails. I am not at the stage of sending invoices now, but I did a ‘test’ invoice, and as you mentioned it does not work. Good luck! ---
**Author:** ![Maree\_M](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@Maree\_M](https://forum.manager.io/u/Maree_M)\ **Post date:** [August 8, 2025, 1:34am UTC](https://forum.manager.io/t/pdf-conversion-failed/64469/7 "2025-08-08T01:34:50Z")
Same issue here. I updated to the latest version (desktop) 25.8.3.2541 and tried again, but still the same message “PDF conversion failed” when trying to send invoices. ---
**Author:** ![mbooth](https://avatars.discourse-cdn.com/v4/letter/m/858c86/32.png) [@mbooth](https://forum.manager.io/u/mbooth)\ **Post date:** [August 8, 2025, 4:10am UTC](https://forum.manager.io/t/pdf-conversion-failed/64469/8 "2025-08-08T04:10:46Z")
update: mine now seems to be working intermittedly now. it was prevously affecting the sales invoices and sales quotes prior to this though. ---
**Author:** ![rquinn](https://avatars.discourse-cdn.com/v4/letter/r/3da27b/32.png) [@rquinn](https://forum.manager.io/u/rquinn)\ **Post date:** [August 8, 2025, 6:53am UTC](https://forum.manager.io/t/pdf-conversion-failed/64469/9 "2025-08-08T06:53:51Z")
As I was not able to generate a PDF report and have not updated from 2541 why is it now working?. Does this program call home? ie is it communicating with Server ? I would like to know how this problem was corrected without updating? ---
**Author:** ![actgunga](https://avatars.discourse-cdn.com/v4/letter/a/c57346/32.png) [@actgunga](https://forum.manager.io/u/actgunga)\ **Post date:** [August 17, 2025, 7:33am UTC](https://forum.manager.io/t/pdf-conversion-failed/64469/10 "2025-08-17T07:33:52Z")
I’ve just updated to 25.8.3.2541. I’m now having this issue when its never happened before. I cant send my invoices via email as i use the PDF attachment and have the same issue of a spinning notice if i click the PDF button. I’m using a single windows desktop version. Any help would be gratefully received as I cant send any invoices to customers. ---
**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\ **Post date:** [August 17, 2025, 10:36pm UTC](https://forum.manager.io/t/pdf-conversion-failed/64469/11 "2025-08-17T22:36:55Z")
There has been a bug report for this that has been fixed. The issue was due to reinstatement of the PDF button as a supported feature. This new PDF, however, is an online service that could fail on Desktop editions when the firewall prevents it or when the device is offline. I wonder if any of you were trying to generate PDF offline? ---
**Author:** ![EddieMc](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/eddiemc/32/58625_2.png) [@EddieMc](https://forum.manager.io/u/EddieMc)\ **Post date:** [August 28, 2025, 10:43am UTC](https://forum.manager.io/t/pdf-conversion-failed/64469/12 "2025-08-28T10:43:42Z")
We have the same issue on multiple companies on our Cloud Addition. @lubos are aware of this? Is there a fix? ---
**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\ **Post date:** [August 28, 2025, 2:49pm UTC](https://forum.manager.io/t/pdf-conversion-failed/64469/13 "2025-08-28T14:49:03Z")
Hello @EddieMc, What version are you running? ---
**Author:** ![EddieMc](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/eddiemc/32/58625_2.png) [@EddieMc](https://forum.manager.io/u/EddieMc)\ **Post date:** [August 28, 2025, 10:41pm UTC](https://forum.manager.io/t/pdf-conversion-failed/64469/14 "2025-08-28T22:41:43Z")
Hi, I’m running **25.8.29.2722** ---
**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/system/32/2313_2.png) [@system](https://forum.manager.io/u/system)\ **Post date:** [August 28, 2026, 10:42pm UTC](https://forum.manager.io/t/pdf-conversion-failed/64469/15 "2026-08-28T22:42:08Z")
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