# PDF button problem

**URL:** <https://forum.manager.io/t/pdf-button-problem/63832>\
**Category:** Uncategorized\
**Created:** [July 11, 2025, 8:27am UTC](https://forum.manager.io/t/pdf-button-problem/63832 "2025-07-11T08:27:54Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![success127](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/success127/32/13762_2.png) [@success127](https://forum.manager.io/u/success127)\
**Post date:** [July 11, 2025, 8:27am UTC](https://forum.manager.io/t/pdf-button-problem/63832/1 "2025-07-11T08:27:54Z")

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I recently updated to 25.7.11.2491, and there is a problem with the PDF button on receipt, sales invoice (probably globally) when click on the PDF button, it would jump to Businesses page instead of saving the file as pdf. Thanks

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**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [July 11, 2025, 12:51pm UTC](https://forum.manager.io/t/pdf-button-problem/63832/2 "2025-07-11T12:51:49Z")

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Hi @success127,

I cannot reproduce this behavior on Version `25.7.11.2492`.

Could you please update and tell us if it got fixed for you?

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**Author:** ![shahabb](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@shahabb](https://forum.manager.io/u/shahabb)\
**Post date:** [July 11, 2025, 1:06pm UTC](https://forum.manager.io/t/pdf-button-problem/63832/3 "2025-07-11T13:06:23Z")

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Thats because you are no connected to the internet. PDF processing is done online so for now it isnt working if you are offline. Try using print and the save as pdf.

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**Author:** ![msafdaar](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/msafdaar/32/63515_2.png) [@msafdaar](https://forum.manager.io/u/msafdaar)\
**Post date:** [July 15, 2025, 5:49am UTC](https://forum.manager.io/t/pdf-button-problem/63832/4 "2025-07-15T05:49:46Z")

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I have the same problem in 25.7.12.2494

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**Author:** ![success127](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/success127/32/13762_2.png) [@success127](https://forum.manager.io/u/success127)\
**Post date:** [July 28, 2025, 4:20pm UTC](https://forum.manager.io/t/pdf-button-problem/63832/5 "2025-07-28T16:20:52Z")

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The problem still persists with the clicking on the PDF button, instead of save a copy of the PDF, it opens the businesses page. Updated with 25.7.28.2535 Manager Server. We have been using Print\>CutePDF\>Save as alternative  
 ![Untitled video - Made with Clipchamp](https://us1.discourse-cdn.com/flex019/uploads/manager1/original/3X/2/8/287dad9523328b638fca63b005ff9fb46d062537.gif)

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**Author:** ![mbooth](https://avatars.discourse-cdn.com/v4/letter/m/858c86/32.png) [@mbooth](https://forum.manager.io/u/mbooth)\
**Post date:** [August 7, 2025, 11:30pm UTC](https://forum.manager.io/t/pdf-button-problem/63832/6 "2025-08-07T23:30:17Z")

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I’m have the same issue with invoices in cloud version 25.8.7.2573.

the pdf button just has the circle spinning for a maybe a minute and then it takes you to the business page.

I havent had this issue previously and we generated invoices with the PDF button 2 days ago and it didn’t occur then.

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**Author:** ![mototoys](https://avatars.discourse-cdn.com/v4/letter/m/3da27b/32.png) [@mototoys](https://forum.manager.io/u/mototoys)\
**Post date:** [August 8, 2025, 12:41am UTC](https://forum.manager.io/t/pdf-button-problem/63832/7 "2025-08-08T00:41:58Z")

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Same issue here

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**Author:** ![Ealfardan](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/ealfardan/32/63166_2.png) [@Ealfardan](https://forum.manager.io/u/Ealfardan)\
**Post date:** [August 8, 2025, 12:44pm UTC](https://forum.manager.io/t/pdf-button-problem/63832/8 "2025-08-08T12:44:55Z")

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I still cannot reproduce the issue, however, given the number of reports I will place this in #bugs so it gets looked at closely.

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**Author:** ![system](https://sea1.discourse-cdn.com/flex019/user_avatar/forum.manager.io/system/32/2313_2.png) [@system](https://forum.manager.io/u/system)\
**Post date:** [August 8, 2026, 12:45pm UTC](https://forum.manager.io/t/pdf-button-problem/63832/9 "2026-08-08T12:45:10Z")

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